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ID
0056849
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[POS2] POSminoralways2024-10-21 13:372024-10-25 07:26
ReporterDanielManchoView Statuspublic 
Assigned ToRajesh_18 
PrioritynormalResolutionopenFixed in Version
StatusscheduledFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0056849: [24Q4]Incorrect message when there is no attached safe box and trying to pay with cash

DescriptionWhen the terminal has not assigned safe box and you try to pay the order with cash, the information in the message is wrongly represented. You can't pay with cash because you have not any safe box attached , not because the amount has been paid.
Steps To ReproduceConfiguration

1. Log in backoffice
2. Go to Safe Box window
3. Create a new record with the following values
  - Organization: Vall Blanca Store
  - Commercial Name: Vall Blanca Safe Box 01
  - Search Key: VBSB01
  - User for Safe Box: empty
  - Active: checked
4. Go to Financial Account window
5. Create a new record with the following values
  - Organization: Vall Blanca Store
  - Name: Cash - Vallblanca Safe Box 01
  - Currency: EUR
  - Type: Cash
6. Return to Safe Box window and go to the Payment Method subtab of the record created in step 3
7. Create a new record with the following values
  - Financial Account: Cash - Vallblanca Safe Box 01 - EUR
  - Payment Method: Cash
  - Cash: checked
  - Count Cash: checked
8. Go to Channel - Touchpoint Type
9. Open POS2SD VBS POS2 Terminal Type
10. Activate the following checkboxes and save
  - Use Safe Box
11. In the Payment Method subtab, open the Cash record and activate this checkbox: Defined in Safebox, then save


12. Log in POS
13. Click on Finish without drawer button
14. Add a product to the order
15. Click on Pay button
16. Check that the Cash button can't can be clicked and the message 'The amount has been paid'is shown
Proposed SolutionWe need to check if Tooltip message is dynamic or fix for that button. We need to modify the message depending on the reason to disable it.
TagsNo tags attached.
Attached Filespng file icon IMG-0366.PNG [^] (263,537 bytes) 2024-10-21 13:37

- Relationships Relation Graph ] Dependency Graph ]

-  Notes
(0170928)
hgbot (developer)
2024-10-25 07:23

Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/3026 [^]
(0170929)
hgbot (developer)
2024-10-25 07:26

Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2.selfcheckout/-/merge_requests/109 [^]

- Issue History
Date Modified Username Field Change
2024-10-21 13:37 DanielMancho New Issue
2024-10-21 13:37 DanielMancho Assigned To => Retail
2024-10-21 13:37 DanielMancho File Added: IMG-0366.PNG
2024-10-21 13:37 DanielMancho Triggers an Emergency Pack => No
2024-10-24 08:26 migueldejuana Proposed Solution updated
2024-10-24 08:27 migueldejuana Status new => scheduled
2024-10-24 08:27 migueldejuana Assigned To Retail => Rajesh_18
2024-10-25 07:23 hgbot Note Added: 0170928
2024-10-25 07:26 hgbot Note Added: 0170929


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