Openbravo Issue Tracking System - POS2
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IDProjectCategoryView StatusDate SubmittedLast Update
0056849POS2POSpublic2024-10-21 13:372024-11-07 13:37
ReporterDanielMancho 
Assigned ToRajesh_18 
PrioritynormalSeverityminorReproducibilityalways
StatusclosedResolutionfixed 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version25Q1 
Merge Request Statusapproved
Review Assigned To
OBNetwork customerNo
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0056849: [24Q4]Incorrect message when there is no attached safe box and trying to pay with cash
DescriptionWhen the terminal has not assigned safe box and you try to pay the order with cash, the information in the message is wrongly represented. You can't pay with cash because you have not any safe box attached , not because the amount has been paid.
Steps To ReproduceConfiguration

1. Log in backoffice
2. Go to Safe Box window
3. Create a new record with the following values
  - Organization: Vall Blanca Store
  - Commercial Name: Vall Blanca Safe Box 01
  - Search Key: VBSB01
  - User for Safe Box: empty
  - Active: checked
4. Go to Financial Account window
5. Create a new record with the following values
  - Organization: Vall Blanca Store
  - Name: Cash - Vallblanca Safe Box 01
  - Currency: EUR
  - Type: Cash
6. Return to Safe Box window and go to the Payment Method subtab of the record created in step 3
7. Create a new record with the following values
  - Financial Account: Cash - Vallblanca Safe Box 01 - EUR
  - Payment Method: Cash
  - Cash: checked
  - Count Cash: checked
8. Go to Channel - Touchpoint Type
9. Open POS2SD VBS POS2 Terminal Type
10. Activate the following checkboxes and save
  - Use Safe Box
11. In the Payment Method subtab, open the Cash record and activate this checkbox: Defined in Safebox, then save


12. Log in POS
13. Click on Finish without drawer button
14. Add a product to the order
15. Click on Pay button
16. Check that the Cash button can't can be clicked and the message 'The amount has been paid'is shown
Proposed SolutionWe need to check if Tooltip message is dynamic or fix for that button. We need to modify the message depending on the reason to disable it.
Additional Information
TagsNo tags attached.
Relationships
related to defect 0056958 closed Rajesh_18 [PAYMENT METHOD] Wrong message in tooltip when PM is not refundable 
Attached Filespng IMG-0366.PNG (263,537) 2024-10-21 13:37
https://issues.openbravo.com/file_download.php?file_id=20348&type=bug
Issue History
Date ModifiedUsernameFieldChange
2024-10-21 13:37DanielManchoNew Issue
2024-10-21 13:37DanielManchoAssigned To => Retail
2024-10-21 13:37DanielManchoFile Added: IMG-0366.PNG
2024-10-21 13:37DanielManchoOBNetwork customer => No
2024-10-21 13:37DanielManchoTriggers an Emergency Pack => No
2024-10-24 08:26migueldejuanaProposed Solution updated
2024-10-24 08:27migueldejuanaStatusnew => scheduled
2024-10-24 08:27migueldejuanaAssigned ToRetail => Rajesh_18
2024-10-25 07:23hgbotMerge Request Status => open
2024-10-25 07:23hgbotNote Added: 0170928
2024-10-25 07:26hgbotNote Added: 0170929
2024-11-04 15:02Rajesh_18Relationship addedrelated to 0056958
2024-11-07 12:25hgbotMerge Request Statusopen => approved
2024-11-07 13:25hgbotNote Added: 0171628
2024-11-07 13:25hgbotResolutionopen => fixed
2024-11-07 13:25hgbotStatusscheduled => closed
2024-11-07 13:25hgbotFixed in Version => 25Q1
2024-11-07 13:25hgbotNote Added: 0171629
2024-11-07 13:37hgbotNote Added: 0171634
2024-11-07 13:37hgbotNote Added: 0171635

Notes
(0170928)
hgbot   
2024-10-25 07:23   
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/3026 [^]
(0170929)
hgbot   
2024-10-25 07:26   
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2.selfcheckout/-/merge_requests/109 [^]
(0171628)
hgbot   
2024-11-07 13:25   
Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/3026 [^]
(0171629)
hgbot   
2024-11-07 13:25   
Directly closing issue as related merge request is already approved.

Repository: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2 [^]
Changeset: 4d8618fbc05b764ce389b314505c12a2f97971e2
Author: Rajesh Senthilkumar <rajesh@qualiantech.com>
Date: 07-11-2024 11:13:39
URL: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/commit/4d8618fbc05b764ce389b314505c12a2f97971e2 [^]

Fixed ISSUE-56849: Disabled payments can show message as tooltip to user

---
M src-db/database/sourcedata/AD_MESSAGE.xml
M web-jspack/org.openbravo.pos2/src/components/Payments/PaymentButton/PaymentButton.jsx
M web-jspack/org.openbravo.pos2/src/components/Payments/PaymentButton/__test__/PaymentButton.test.jsx
M web-jspack/org.openbravo.pos2/src/components/Payments/PaymentPanel/PaymentPanel.jsx
---
(0171634)
hgbot   
2024-11-07 13:37   
Repository: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2.selfcheckout [^]
Changeset: 92ef87524c933b1bb2b04b861172374278c33a3f
Author: Rajesh Senthilkumar <rajesh@qualiantech.com>
Date: 07-11-2024 11:13:44
URL: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2.selfcheckout/-/commit/92ef87524c933b1bb2b04b861172374278c33a3f [^]

Related to ISSUE-56849: Disabled payments can show message as tooltip to user

---
M web-jspack/org.openbravo.pos2.selfcheckout/src/components/Payments/PaymentPanel/PaymentPanel.jsx
---
(0171635)
hgbot   
2024-11-07 13:37   
Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2.selfcheckout/-/merge_requests/109 [^]