Openbravo Issue Tracking System - POS2 |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0056849 | POS2 | POS | public | 2024-10-21 13:37 | 2024-10-25 07:26 |
|
| Reporter | DanielMancho | |
| Assigned To | Rajesh_18 | |
| Priority | normal | Severity | minor | Reproducibility | always |
| Status | scheduled | Resolution | open | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0056849: [24Q4]Incorrect message when there is no attached safe box and trying to pay with cash |
| Description | When the terminal has not assigned safe box and you try to pay the order with cash, the information in the message is wrongly represented. You can't pay with cash because you have not any safe box attached , not because the amount has been paid. |
| Steps To Reproduce | Configuration
1. Log in backoffice
2. Go to Safe Box window
3. Create a new record with the following values
- Organization: Vall Blanca Store
- Commercial Name: Vall Blanca Safe Box 01
- Search Key: VBSB01
- User for Safe Box: empty
- Active: checked
4. Go to Financial Account window
5. Create a new record with the following values
- Organization: Vall Blanca Store
- Name: Cash - Vallblanca Safe Box 01
- Currency: EUR
- Type: Cash
6. Return to Safe Box window and go to the Payment Method subtab of the record created in step 3
7. Create a new record with the following values
- Financial Account: Cash - Vallblanca Safe Box 01 - EUR
- Payment Method: Cash
- Cash: checked
- Count Cash: checked
8. Go to Channel - Touchpoint Type
9. Open POS2SD VBS POS2 Terminal Type
10. Activate the following checkboxes and save
- Use Safe Box
11. In the Payment Method subtab, open the Cash record and activate this checkbox: Defined in Safebox, then save
12. Log in POS
13. Click on Finish without drawer button
14. Add a product to the order
15. Click on Pay button
16. Check that the Cash button can't can be clicked and the message 'The amount has been paid'is shown
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| Proposed Solution | We need to check if Tooltip message is dynamic or fix for that button. We need to modify the message depending on the reason to disable it. |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  IMG-0366.PNG (263,537) 2024-10-21 13:37
https://issues.openbravo.com/file_download.php?file_id=20348&type=bug |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2024-10-21 13:37 | DanielMancho | New Issue | |
| 2024-10-21 13:37 | DanielMancho | Assigned To | => Retail |
| 2024-10-21 13:37 | DanielMancho | File Added: IMG-0366.PNG | |
| 2024-10-21 13:37 | DanielMancho | Triggers an Emergency Pack | => No |
| 2024-10-24 08:26 | migueldejuana | Proposed Solution updated | |
| 2024-10-24 08:27 | migueldejuana | Status | new => scheduled |
| 2024-10-24 08:27 | migueldejuana | Assigned To | Retail => Rajesh_18 |
| 2024-10-25 07:23 | hgbot | Note Added: 0170928 | |
| 2024-10-25 07:26 | hgbot | Note Added: 0170929 | |