0056804: [24Q4] POS crashes when clicking 'Show All Payment Mt' and 'Split Coins & Bills' in Count Safe Box

Description

In the step 2 of Count Safe Box, if you click 'Show All Payment Mt' and then 'Split Coins & Bills' (or in the reverse order), the POS crashes. See the attached image.

The same happens in step 3 of Safe Box Selection when safe boxes are mandatory in a terminal.

Steps To Reproduce

Configuring Safe Boxes
1) Log in backoffice
2) Go to Channel - Touchpoint Type
3) Open POS2SD VBS POS2 Terminal Type
4) Mark the checkbox 'Use Safe Box'
5) Mark the checkbox 'Original User Only When Safe Box Attached'
6) Save the changes

Reproducing the issue
1) Log in POS
2) Open the Restaurant dropdown from the menu at the left side
3) Select 'Count Safe Box'
4) Select any safe box (such as VBSB01)
5) Click 'Show All Payment Mt'
6) Click 'Split Coins & Bills' => POS crashes

Tags

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Attached Files

safeboxcrash.png [^] (38,548 bytes) 2024-10-16 13:32

Relationships [ Relation Graph ] [ Dependency Graph ]

duplicate of

defect

0056807

closed

Rajesh_18

POS2 - Cannot split coins and bills during cash counting when safeboxes are used

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Issue History
Date Modified	Username	Field	Change
2024-10-16 13:32	asier_perez	New Issue
2024-10-16 13:32	asier_perez	Assigned To	=> Retail
2024-10-16 13:32	asier_perez	File Added: safeboxcrash.png
2024-10-16 13:32	asier_perez	Triggers an Emergency Pack	=> No
2024-10-16 15:52	asier_perez	Description Updated	View Revisions
2024-10-17 11:29	asier_perez	Severity	major => critical
2024-10-21 07:43	guillermogil	Review Assigned To	=> guillermogil
2024-10-21 07:43	guillermogil	Relationship added	duplicate of 0056807
2024-10-21 07:43	guillermogil	Status	new => closed
2024-10-21 07:43	guillermogil	Resolution	open => duplicate