Project:
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| ID | |||||||||||
| 0056022 | |||||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | ||||||
| defect | [POS2] POS | minor | always | 2024-07-16 09:25 | 2024-10-09 14:58 | ||||||
| Reporter | andre_montenegro | View Status | public | ||||||||
| Assigned To | Retail | ||||||||||
| Priority | normal | Resolution | open | Fixed in Version | |||||||
| Status | acknowledged | Fix in branch | Fixed in SCM revision | ||||||||
| Projection | none | ETA | none | Target Version | |||||||
| OS | Any | Database | Any | Java version | |||||||
| OS Version | Database version | Ant version | |||||||||
| Product Version | SCM revision | ||||||||||
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| Regression introduced in release | |||||||||||
| Regression introduced by commit | |||||||||||
| Triggers an Emergency Pack | No | ||||||||||
| Summary | 0056022: [24Q3] "Return Date" displayed in "Return Detail" window is 2h behind | ||||||||||
| Description | The 'Return Date' displayed in the 'Return Detail' window is inaccurate. It is 2 hours behind the actual return time. By verifying with the "return order" date and time, it is evident that the issue is within the 'Return Detail' window and not in the return order date." | ||||||||||
| Steps To Reproduce | - Login POS - Add a product to the ticket and pay it with available payment method - Click "Orders" button from lateral bar - Locate the last paid order and click more options (three dots) - Click "Verified Returns" option and choose the product added - Click "Apply" - In the refund ticket that appears, click on the "Refund" button and select a payment method - Go to "Orders" window - Locate the paid order again and click on the "More Options" button - Click "Verified Returns" option - Click on the "i" button next to the line item that was just returned to view more information - Notice that the hour displayed in the "Return Date" field does not match the current one (see attached image). | ||||||||||
| Tags | No tags attached. | ||||||||||
| Attached Files |  ReturnDetail_Hour.png [^] (56,699 bytes) 2024-07-16 09:25
ReturnOrder_Hour.png [^] (63,906 bytes) 2024-07-16 09:25
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(0170200) lorenzofidalgo (developer) 2024-10-09 14:58 |
Issue still present in 24Q2 |
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Notes |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2024-07-16 09:25 | andre_montenegro | New Issue | |
| 2024-07-16 09:25 | andre_montenegro | Assigned To | => Retail |
| 2024-07-16 09:25 | andre_montenegro | File Added: ReturnDetail_Hour.png | |
| 2024-07-16 09:25 | andre_montenegro | Triggers an Emergency Pack | => No |
| 2024-07-16 09:25 | andre_montenegro | File Added: ReturnOrder_Hour.png | |
| 2024-08-28 07:27 | guillermogil | Status | new => acknowledged |
| 2024-10-09 14:58 | lorenzofidalgo | Note Added: 0170200 | |
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Issue History |
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