Openbravo Issue Tracking System - POS2
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0056022POS2POSpublic2024-07-16 09:252024-10-09 14:58
andre_montenegro 
Retail 
normalminoralways
acknowledgedopen 
5
 
 
No
0056022: [24Q3] "Return Date" displayed in "Return Detail" window is 2h behind
The 'Return Date' displayed in the 'Return Detail' window is inaccurate. It is 2 hours behind the actual return time.

By verifying with the "return order" date and time, it is evident that the issue is within the 'Return Detail' window and not in the return order date."
- Login POS
- Add a product to the ticket and pay it with available payment method
- Click "Orders" button from lateral bar
- Locate the last paid order and click more options (three dots)
- Click "Verified Returns" option and choose the product added
- Click "Apply"
- In the refund ticket that appears, click on the "Refund" button and select a payment method

- Go to "Orders" window
- Locate the paid order again and click on the "More Options" button
- Click "Verified Returns" option
- Click on the "i" button next to the line item that was just returned to view more information
- Notice that the hour displayed in the "Return Date" field does not match the current one (see attached image).
No tags attached.
png ReturnDetail_Hour.png (56,699) 2024-07-16 09:25
https://issues.openbravo.com/file_download.php?file_id=20012&type=bug
png

png ReturnOrder_Hour.png (63,906) 2024-07-16 09:25
https://issues.openbravo.com/file_download.php?file_id=20013&type=bug
png
Issue History
2024-07-16 09:25andre_montenegroNew Issue
2024-07-16 09:25andre_montenegroAssigned To => Retail
2024-07-16 09:25andre_montenegroFile Added: ReturnDetail_Hour.png
2024-07-16 09:25andre_montenegroTriggers an Emergency Pack => No
2024-07-16 09:25andre_montenegroFile Added: ReturnOrder_Hour.png
2024-08-28 07:27guillermogilStatusnew => acknowledged
2024-10-09 14:58lorenzofidalgoNote Added: 0170200

Notes
(0170200)
lorenzofidalgo   
2024-10-09 14:58   
Issue still present in 24Q2