Openbravo Issue Tracking System - POS2
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0056022POS2POSpublic2024-07-16 09:252024-12-15 12:59
andre_montenegro 
sreehari 
normalminoralways
closedfixed 
5
 
25Q1 
No
0056022: [24Q3] "Return Date" displayed in "Return Detail" window is 2h behind
The 'Return Date' displayed in the 'Return Detail' window is inaccurate. It is 2 hours behind the actual return time.

By verifying with the "return order" date and time, it is evident that the issue is within the 'Return Detail' window and not in the return order date."
- Login POS
- Add a product to the ticket and pay it with available payment method
- Click "Orders" button from lateral bar
- Locate the last paid order and click more options (three dots)
- Click "Verified Returns" option and choose the product added
- Click "Apply"
- In the refund ticket that appears, click on the "Refund" button and select a payment method

- Go to "Orders" window
- Locate the paid order again and click on the "More Options" button
- Click "Verified Returns" option
- Click on the "i" button next to the line item that was just returned to view more information
- Notice that the hour displayed in the "Return Date" field does not match the current one (see attached image).
No tags attached.
png ReturnDetail_Hour.png (56,699) 2024-07-16 09:25
https://issues.openbravo.com/file_download.php?file_id=20012&type=bug
png

png ReturnOrder_Hour.png (63,906) 2024-07-16 09:25
https://issues.openbravo.com/file_download.php?file_id=20013&type=bug
png
Issue History
2024-07-16 09:25andre_montenegroNew Issue
2024-07-16 09:25andre_montenegroAssigned To => Retail
2024-07-16 09:25andre_montenegroFile Added: ReturnDetail_Hour.png
2024-07-16 09:25andre_montenegroTriggers an Emergency Pack => No
2024-07-16 09:25andre_montenegroFile Added: ReturnOrder_Hour.png
2024-08-28 07:27guillermogilStatusnew => acknowledged
2024-10-09 14:58lorenzofidalgoNote Added: 0170200
2024-12-11 15:09sreehariAssigned ToRetail => sreehari
2024-12-11 15:12sreehariStatusacknowledged => scheduled
2024-12-13 05:23hgbotNote Added: 0173260
2024-12-15 12:59hgbotResolutionopen => fixed
2024-12-15 12:59hgbotStatusscheduled => closed
2024-12-15 12:59hgbotFixed in Version => 25Q1
2024-12-15 12:59hgbotNote Added: 0173311
2024-12-15 12:59hgbotNote Added: 0173312

Notes
(0170200)
lorenzofidalgo   
2024-10-09 14:58   
Issue still present in 24Q2
(0173260)
hgbot   
2024-12-13 05:23   
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/3234 [^]
(0173311)
hgbot   
2024-12-15 12:59   
Directly closing issue as related merge request is already approved.

Repository: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2 [^]
Changeset: 2a7cbc3f46d54835fbfdf94f6f40cb541407f125
Author: Sreehari Venkataraman <sreehari.venkataraman.ext@openbravo.com>
Date: 15-12-2024 11:29:55
URL: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/commit/2a7cbc3f46d54835fbfdf94f6f40cb541407f125 [^]

Fixes ISSUE-56022: Changed SimpleDateFormat for handling timezone values

---
M src/org/openbravo/pos2/process/VerifiedReturnsByOrderLine.java
---
(0173312)
hgbot   
2024-12-15 12:59   
Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/3234 [^]