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| ID | ||||||||||||
| 0054028 | ||||||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||||||
| defect | [POS2] POS | minor | have not tried | 2023-11-26 19:22 | 2023-11-26 19:26 | |||||||
| Reporter | Daria_Sh | View Status | public | |||||||||
| Assigned To | Retail | |||||||||||
| Priority | normal | Resolution | open | Fixed in Version | ||||||||
| Status | new | Fix in branch | Fixed in SCM revision | |||||||||
| Projection | none | ETA | none | Target Version | ||||||||
| OS | Any | Database | Any | Java version | ||||||||
| OS Version | Database version | Ant version | ||||||||||
| Product Version | SCM revision | |||||||||||
| Review Assigned To | ||||||||||||
| Regression level | ||||||||||||
| Regression date | ||||||||||||
| Regression introduced in release | ||||||||||||
| Regression introduced by commit | ||||||||||||
| Triggers an Emergency Pack | No | |||||||||||
| Summary | 0054028: Possible to process a refund using the 'Sell on Credit' option even if the Customer Current Balance is equal to 0 | |||||||||||
| Description | When a product is added to the order, the 'Convert to return' option is applied, and the order is refunded using the 'Sell on Credit' option, the customer's initial zero balance decreases by the order amount (resulting in a negative value), while the Available Credit amount for the customer increases by the order amount. Apply the following setting to enable 'Sell on Credit' option In the 'Channel Touchpoint Type' window -Open 'POS2SD VBS POS2 Terminal Type' touchpoint -Tick 'Allow Pay on Credit' checkbox In the 'Business Partner' window: -Select 'Arturo Montoro' customer -Specify the 'Credit Line Limit' = 10000' in the 'More Information' section -Ensure Customer Balance is equal to 0.00 | |||||||||||
| Steps To Reproduce | 1.Go to POS2 (user:vallblanca/password:openbravo) 2.Push 'VBS Customer' button → Specify 'Arturo Montoro' → Push 'Search' button 3.Push 3 dots in the bottom of the Orders area → Select 'Convert to return' option 3.Add 'Base camp duffel 70L' product to the order → Push 'Refund' button 4.Click 'Sell on Credit' button 5.Push 'Yes, sell on Credit' on the pop-up 6.Go to Customers → Push 'View Details' option for the Arturo Montoro customer 7.Pay attention to the 'Available Credit' amount which is increased by the Order amount Actual result: Possible to process a refund using the 'Sell on Credit' option even if the Customer Current Balance is equal to 0 Expected result: It should be restricted to process a refund using the 'Sell on Credit' option when the Customer Current Balance is equal to 0.00 | |||||||||||
| Tags | No tags attached. | |||||||||||
| Attached Files |  Screenshot_1.png [^] (73,461 bytes) 2023-11-26 19:26
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| Date Modified | Username | Field | Change |
| 2023-11-26 19:22 | Daria_Sh | New Issue | |
| 2023-11-26 19:22 | Daria_Sh | Assigned To | => Retail |
| 2023-11-26 19:22 | Daria_Sh | Triggers an Emergency Pack | => No |
| 2023-11-26 19:22 | Daria_Sh | Steps to Reproduce Updated | View Revisions |
| 2023-11-26 19:26 | Daria_Sh | Steps to Reproduce Updated | View Revisions |
| 2023-11-26 19:26 | Daria_Sh | File Added: Screenshot_1.png | |
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Issue History |
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