Openbravo Issue Tracking System - POS2 |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0054028 | POS2 | POS | public | 2023-11-26 19:22 | 2025-02-26 10:26 |
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| Reporter | Daria_Sh | |
| Assigned To | sreehari | |
| Priority | normal | Severity | minor | Reproducibility | have not tried |
| Status | scheduled | Resolution | open | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0054028: Possible to process a refund using the 'Sell on Credit' option even if the Customer Current Balance is equal to 0 |
| Description | When a product is added to the order, the 'Convert to return' option is applied, and the order is refunded using the 'Sell on Credit' option, the customer's initial zero balance decreases by the order amount (resulting in a negative value), while the Available Credit amount for the customer increases by the order amount.
Apply the following setting to enable 'Sell on Credit' option
In the 'Channel Touchpoint Type' window
-Open 'POS2SD VBS POS2 Terminal Type' touchpoint
-Tick 'Allow Pay on Credit' checkbox
In the 'Business Partner' window:
-Select 'Arturo Montoro' customer
-Specify the 'Credit Line Limit' = 10000' in the 'More Information' section
-Ensure Customer Balance is equal to 0.00 |
| Steps To Reproduce | 1.Go to POS2 (user:vallblanca/password:openbravo)
2.Push 'VBS Customer' button → Specify 'Arturo Montoro' → Push 'Search' button
3.Push 3 dots in the bottom of the Orders area → Select 'Convert to return' option
3.Add 'Base camp duffel 70L' product to the order → Push 'Refund' button
4.Click 'Sell on Credit' button
5.Push 'Yes, sell on Credit' on the pop-up
6.Go to Customers → Push 'View Details' option for the Arturo Montoro customer
7.Pay attention to the 'Available Credit' amount which is increased by the Order amount
Actual result: Possible to process a refund using the 'Sell on Credit' option even if the Customer Current Balance is equal to 0
Expected result: It should be restricted to process a refund using the 'Sell on Credit' option when the Customer Current Balance is equal to 0.00 |
| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  Screenshot_1.png (73,461) 2023-11-26 19:26
https://issues.openbravo.com/file_download.php?file_id=19181&type=bug
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| Issue History |
| Date Modified | Username | Field | Change |
| 2023-11-26 19:22 | Daria_Sh | New Issue | |
| 2023-11-26 19:22 | Daria_Sh | Assigned To | => Retail |
| 2023-11-26 19:22 | Daria_Sh | Triggers an Emergency Pack | => No |
| 2023-11-26 19:22 | Daria_Sh | Steps to Reproduce Updated | bug_revision_view_page.php?rev_id=27193#r27193 |
| 2023-11-26 19:26 | Daria_Sh | Steps to Reproduce Updated | bug_revision_view_page.php?rev_id=27194#r27194 |
| 2023-11-26 19:26 | Daria_Sh | File Added: Screenshot_1.png | |
| 2025-02-02 12:39 | marvintm | Assigned To | Retail => migueldejuana |
| 2025-02-05 15:52 | migueldejuana | Assigned To | migueldejuana => Daria_Sh |
| 2025-02-05 15:52 | migueldejuana | Assigned To | Daria_Sh => guilleaer |
| 2025-02-20 06:46 | sreehari | Assigned To | guilleaer => sreehari |
| 2025-02-20 06:46 | sreehari | Status | new => scheduled |
| 2025-02-20 11:57 | hgbot | Note Added: 0175967 | |
| 2025-02-20 11:58 | hgbot | Note Added: 0175968 | |
| 2025-02-26 10:26 | hgbot | Note Added: 0176140 | |