Project:
| View Issue Details[ Jump to Notes ] | [ Issue History ] [ Print ] | |||||||
| ID | ||||||||
| 0052073 | ||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
| defect | [Openbravo Localizations] Localization Italy | major | always | 2023-04-05 15:22 | 2023-05-02 11:03 | |||
| Reporter | ucarrion | View Status | public | |||||
| Assigned To | fermin_gascon | |||||||
| Priority | urgent | Resolution | fixed | Fixed in Version | ||||
| Status | closed | Fix in branch | Fixed in SCM revision | |||||
| Projection | none | ETA | none | Target Version | ||||
| OS | Any | Database | Any | Java version | ||||
| OS Version | Database version | Ant version | ||||||
| Product Version | SCM revision | |||||||
| Merge Request Status | ||||||||
| Regression date | ||||||||
| Regression introduced by commit | ||||||||
| Regression level | ||||||||
| Support ticket | ||||||||
| OBNetwork customer | Gold | |||||||
| Regression introduced in release | ||||||||
| Summary | 0052073: RTP error while returning a sales transaction including a lottery code | |||||||
| Description | RTP error while returning a sales transaction including a lottery code. Below the console log: Fiscalization Error : <?xml version="1.0" encoding="utf-8"?> <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"> [^] <soapenv:Body> <response success="false" code="PRINTER ERROR" status="17"> <addInfo> <elementList>lastCommand,printerStatus</elementList> <lastCommand>1061</lastCommand> <printerStatus>00170</printerStatus> </addInfo> </response> </soapenv:Body> </soapenv:Envelope> ; line: Object.sendFiscalDocument (https://norauto-dev.services.openbravo.com/openbravo/web/js/gen/bcd7998e84377e45fe78655075a63264.js:217288:12 [^]) (*) Fiscalization returned error: PRINTER ERROR; line: FiscalReceipt.fiscalize (https://norauto-dev.services.openbravo.com/openbravo/web/js/gen/bcd7998e84377e45fe78655075a63264.js:217747:18 [^]) (*) | |||||||
| Steps To Reproduce | -Login an Italian terminal using the RTP. -Do a sale, add an article. -Pay with an electronic payment (the fiscal department at touchpoint type payment method configuration must be ==2) -Complete the transaction, the lottery popup appears. -Enter a 8 digit code and continue. -Once the sales transaction completed, proceed with the verified return. -Complete the verified returns transaction and check that an RTP error appears. | |||||||
| Tags | NOR, NORAUTO | |||||||
| Attached Files | ||||||||
 Relationships [ Relation Graph ]
[ Dependency Graph ]
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Notes |
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(0148827) fermin_gascon (viewer) 2023-04-25 09:40 |
https://gitlab.com/openbravo/customers/NOR/org.openbravo.retail.rtprinter/-/merge_requests/40 [^] |
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(0148828) fermin_gascon (viewer) 2023-04-25 09:40 |
https://gitlab.com/openbravo/customers/NOR/com.openbravo.norauto.printtemplates/-/merge_requests/400 [^] |
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Notes |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2023-04-05 15:22 | ucarrion | New Issue | |
| 2023-04-05 15:22 | ucarrion | Assigned To | => fermin_gascon |
| 2023-04-05 15:22 | ucarrion | OBNetwork customer | => Gold |
| 2023-04-05 15:22 | ucarrion | Tag Attached: NOR | |
| 2023-04-05 15:22 | ucarrion | Tag Attached: NORAUTO | |
| 2023-04-05 15:23 | ucarrion | Issue Monitored: psanjuan | |
| 2023-04-20 12:43 | psanjuan | Assigned To | fermin_gascon => adrianromero |
| 2023-04-24 16:20 | adrianromero | Assigned To | adrianromero => fermin_gascon |
| 2023-04-24 16:20 | adrianromero | Status | new => scheduled |
| 2023-04-25 09:40 | fermin_gascon | Note Added: 0148827 | |
| 2023-04-25 09:40 | fermin_gascon | Note Added: 0148828 | |
| 2023-04-25 09:44 | fermin_gascon | Status | scheduled => resolved |
| 2023-04-25 09:44 | fermin_gascon | Resolution | open => fixed |
| 2023-05-02 11:03 | fermin_gascon | Status | resolved => closed |
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Issue History |
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