Openbravo Issue Tracking System - Openbravo Localizations | |||||
| View Issue Details | |||||
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0052073 | Openbravo Localizations | Localization Italy | public | 2023-04-05 15:22 | 2023-05-02 11:03 |
| Reporter | ucarrion | ||||
| Assigned To | fermin_gascon | ||||
| Priority | urgent | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Platform | OS | 5 | OS Version | ||
| Product Version | |||||
| Target Version | Fixed in Version | ||||
| Merge Request Status | |||||
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| Regression introduced by commit | |||||
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| Support ticket | |||||
| OBNetwork customer | |||||
| Regression introduced in release | |||||
| Summary | 0052073: RTP error while returning a sales transaction including a lottery code | ||||
| Description | RTP error while returning a sales transaction including a lottery code. Below the console log: Fiscalization Error : <?xml version="1.0" encoding="utf-8"?> <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"> [^] <soapenv:Body> <response success="false" code="PRINTER ERROR" status="17"> <addInfo> <elementList>lastCommand,printerStatus</elementList> <lastCommand>1061</lastCommand> <printerStatus>00170</printerStatus> </addInfo> </response> </soapenv:Body> </soapenv:Envelope> ; line: Object.sendFiscalDocument (https://norauto-dev.services.openbravo.com/openbravo/web/js/gen/bcd7998e84377e45fe78655075a63264.js:217288:12 [^]) (*) Fiscalization returned error: PRINTER ERROR; line: FiscalReceipt.fiscalize (https://norauto-dev.services.openbravo.com/openbravo/web/js/gen/bcd7998e84377e45fe78655075a63264.js:217747:18 [^]) (*) | ||||
| Steps To Reproduce | -Login an Italian terminal using the RTP. -Do a sale, add an article. -Pay with an electronic payment (the fiscal department at touchpoint type payment method configuration must be ==2) -Complete the transaction, the lottery popup appears. -Enter a 8 digit code and continue. -Once the sales transaction completed, proceed with the verified return. -Complete the verified returns transaction and check that an RTP error appears. | ||||
| Proposed Solution | |||||
| Additional Information | |||||
| Tags | NOR, NORAUTO | ||||
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| Attached Files | |||||
| Issue History | |||||
| Date Modified | Username | Field | Change | ||
| 2023-04-05 15:22 | ucarrion | New Issue | |||
| 2023-04-05 15:22 | ucarrion | Assigned To | => fermin_gascon | ||
| 2023-04-05 15:22 | ucarrion | Tag Attached: NOR | |||
| 2023-04-05 15:22 | ucarrion | Tag Attached: NORAUTO | |||
| 2023-04-05 15:23 | ucarrion | Issue Monitored: psanjuan | |||
| 2023-04-20 12:43 | psanjuan | Assigned To | fermin_gascon => adrianromero | ||
| 2023-04-24 16:20 | adrianromero | Assigned To | adrianromero => fermin_gascon | ||
| 2023-04-24 16:20 | adrianromero | Status | new => scheduled | ||
| 2023-04-25 09:40 | fermin_gascon | Note Added: 0148827 | |||
| 2023-04-25 09:40 | fermin_gascon | Note Added: 0148828 | |||
| 2023-04-25 09:44 | fermin_gascon | Status | scheduled => resolved | ||
| 2023-04-25 09:44 | fermin_gascon | Resolution | open => fixed | ||
| 2023-05-02 11:03 | fermin_gascon | Status | resolved => closed | ||
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