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ID
0051372
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[POS2] POStrivialalways2023-01-16 10:422025-03-17 13:17
ReporterlorenzofidalgoView Statuspublic 
Assigned ToTriage Platform Base 
PrioritynormalResolutionopenFixed in Version
StatusnewFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionmainSCM revision 
Merge Request Status
Review Assigned Tomigueldejuana
OBNetwork customerNo
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0051372: [23Q1] Keypad button stays pressed while "Initial Count" is being done

DescriptionWhile Initial Count process is being completed, pressing a keypad button has a different effect than pressing it outside Initial Count process. Besides, that pressed keypad button stays pressed.
This issue is still reproducible in 24Q4 and it is also reproducible in master with some small extra steps (stated in the Steps to Reproduce issue).
Steps To Reproduce0-Login POS as centralmountains using CMS-2 terminal.
1-Initial Count process will be initiated and "Step 1 of 1: Set Available Cash" will be shown. There, click any keypad button at the bottom right of the POS screen and realise it stays pressed. In case it is not reproducible following this last step, do the following: Execute the click (mousedown event) inside any keypad button, such as "5" button, and finish the mouseup event outside that button (outside the container where the click was started).
TagsNo tags attached.
Attached Filespng file icon pressed.png [^] (64,228 bytes) 2023-01-16 10:42


png file icon Same.png [^] (54,846 bytes) 2025-01-22 11:44


png file icon StillPressedInMaster.png [^] (58,610 bytes) 2025-01-22 11:44

- Relationships [ Relation Graph ] [ Dependency Graph ]
related to defect 0051373 closedRetail [23Q1] Clicking several times in keypad buttons induces an expected error but user can't prevent it 

-  Notes
There are no notes attached to this issue.

- Issue History
Date Modified Username Field Change
2023-01-16 10:42 lorenzofidalgo New Issue
2023-01-16 10:42 lorenzofidalgo Assigned To => Retail
2023-01-16 10:42 lorenzofidalgo File Added: pressed.png
2023-01-16 10:42 lorenzofidalgo OBNetwork customer => No
2023-01-16 10:42 lorenzofidalgo Triggers an Emergency Pack => No
2023-01-16 10:52 lorenzofidalgo Issue cloned 0051373
2023-01-16 10:52 lorenzofidalgo Relationship added related to 0051373
2025-01-22 10:34 guillermogil Review Assigned To => guillermogil
2025-01-22 10:34 guillermogil Status new => closed
2025-01-22 10:34 guillermogil Resolution open => unable to reproduce
2025-01-22 11:44 lorenzofidalgo Status closed => new
2025-01-22 11:44 lorenzofidalgo Resolution unable to reproduce => open
2025-01-22 11:44 lorenzofidalgo Description Updated View Revisions
2025-01-22 11:44 lorenzofidalgo Steps to Reproduce Updated View Revisions
2025-01-22 11:44 lorenzofidalgo File Added: Same.png
2025-01-22 11:44 lorenzofidalgo File Added: StillPressedInMaster.png
2025-01-26 11:07 guillermogil Assigned To Retail => migueldejuana
2025-02-05 16:09 migueldejuana Review Assigned To guillermogil => migueldejuana
2025-02-05 16:09 migueldejuana Status new => closed
2025-02-05 16:09 migueldejuana Resolution open => unable to reproduce
2025-02-05 16:23 migueldejuana Status closed => new
2025-02-05 16:23 migueldejuana Resolution unable to reproduce => open
2025-03-17 13:17 migueldejuana Assigned To migueldejuana => lorenzofidalgo
2025-03-17 13:17 migueldejuana Assigned To lorenzofidalgo => Triage Platform Base

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