Openbravo Issue Tracking System - POS2
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0051372POS2POSpublic2023-01-16 10:422025-03-17 13:17
lorenzofidalgo 
Triage Platform Base 
normaltrivialalways
newopen 
5
main 
 
migueldejuana
No
No
0051372: [23Q1] Keypad button stays pressed while "Initial Count" is being done
While Initial Count process is being completed, pressing a keypad button has a different effect than pressing it outside Initial Count process. Besides, that pressed keypad button stays pressed.
This issue is still reproducible in 24Q4 and it is also reproducible in master with some small extra steps (stated in the Steps to Reproduce issue).
0-Login POS as centralmountains using CMS-2 terminal.
1-Initial Count process will be initiated and "Step 1 of 1: Set Available Cash" will be shown. There, click any keypad button at the bottom right of the POS screen and realise it stays pressed. In case it is not reproducible following this last step, do the following: Execute the click (mousedown event) inside any keypad button, such as "5" button, and finish the mouseup event outside that button (outside the container where the click was started).
No tags attached.
related to defect 0051373 closed Retail [23Q1] Clicking several times in keypad buttons induces an expected error but user can't prevent it 
png pressed.png (64,228) 2023-01-16 10:42
https://issues.openbravo.com/file_download.php?file_id=18031&type=bug
png

png Same.png (54,846) 2025-01-22 11:44
https://issues.openbravo.com/file_download.php?file_id=20773&type=bug
png

png StillPressedInMaster.png (58,610) 2025-01-22 11:44
https://issues.openbravo.com/file_download.php?file_id=20774&type=bug
png
Issue History
2023-01-16 10:42lorenzofidalgoNew Issue
2023-01-16 10:42lorenzofidalgoAssigned To => Retail
2023-01-16 10:42lorenzofidalgoFile Added: pressed.png
2023-01-16 10:42lorenzofidalgoOBNetwork customer => No
2023-01-16 10:42lorenzofidalgoTriggers an Emergency Pack => No
2023-01-16 10:52lorenzofidalgoIssue cloned0051373
2023-01-16 10:52lorenzofidalgoRelationship addedrelated to 0051373
2025-01-22 10:34guillermogilReview Assigned To => guillermogil
2025-01-22 10:34guillermogilStatusnew => closed
2025-01-22 10:34guillermogilResolutionopen => unable to reproduce
2025-01-22 11:44lorenzofidalgoStatusclosed => new
2025-01-22 11:44lorenzofidalgoResolutionunable to reproduce => open
2025-01-22 11:44lorenzofidalgoDescription Updatedbug_revision_view_page.php?rev_id=29093#r29093
2025-01-22 11:44lorenzofidalgoSteps to Reproduce Updatedbug_revision_view_page.php?rev_id=29095#r29095
2025-01-22 11:44lorenzofidalgoFile Added: Same.png
2025-01-22 11:44lorenzofidalgoFile Added: StillPressedInMaster.png
2025-01-26 11:07guillermogilAssigned ToRetail => migueldejuana
2025-02-05 16:09migueldejuanaReview Assigned Toguillermogil => migueldejuana
2025-02-05 16:09migueldejuanaStatusnew => closed
2025-02-05 16:09migueldejuanaResolutionopen => unable to reproduce
2025-02-05 16:23migueldejuanaStatusclosed => new
2025-02-05 16:23migueldejuanaResolutionunable to reproduce => open
2025-03-17 13:17migueldejuanaAssigned Tomigueldejuana => lorenzofidalgo
2025-03-17 13:17migueldejuanaAssigned Tolorenzofidalgo => Triage Platform Base

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