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ID | ||||||||
0049770 | ||||||||
Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
defect | [Retail Modules] Web POS | major | always | 2022-07-08 14:34 | 2022-08-02 10:15 | |||
Reporter | jose_duque | View Status | public | |||||
Assigned To | ranjith_qualiantech_com | |||||||
Priority | normal | Resolution | fixed | Fixed in Version | ||||
Status | closed | Fix in branch | Fixed in SCM revision | |||||
Projection | none | ETA | none | Target Version | ||||
OS | Linux 64 bit | Database | PostgreSQL | Java version | 7.x | |||
OS Version | Openbravo Appliance 14.04 | Database version | 9.3.x | Ant version | 1.9.x | |||
Product Version | SCM revision | |||||||
Merge Request Status | ||||||||
Review Assigned To | marvintm | |||||||
OBNetwork customer | Gold | |||||||
Support ticket | ||||||||
Regression level | ||||||||
Regression date | ||||||||
Regression introduced in release | ||||||||
Regression introduced by commit | ||||||||
Triggers an Emergency Pack | No | |||||||
Summary | 0049770: Cancel and replace ticket not displaying in pay open tickets | |||||||
Description | Currently when we are in a cancel and replace ticket and we create a new receipt and we pay open tickets both tickets will be displayed. This happens only if we are in the cancel and replace ticket. If we are in the new ticket, the cancel and replace ticket doesn't display in the pay open tickets dialog. | |||||||
Steps To Reproduce | 1. Create a Layaway 2. Add a product 3. Pay the Layaway completely 4. Open the Layaway (that just became a sales order because it was paid) 5. Do a cancel and replace 6. Modify one line (optional) 7. Create a new receipt without finishing the cancel and replace ticket 8. Switch to the new receipt 9. Try to pay open tickets, you will see that the cancel and replace ticket is not displayed. If we are in the cancel and replace ticket and try to pay open tickets we will have both the cancel and replace ticket as well as the newly created ticket. | |||||||
Tags | No tags attached. | |||||||
Attached Files | ![]() ![]() ![]() | |||||||
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(0139591) marvintm (viewer) 2022-07-25 10:07 |
This works correctly in master. We have attached a fix for 20Q3 release. |
(0139596) jose_duque (viewer) 2022-07-25 14:40 |
@marvintm @rqueralta we applied the patch but there is still an issue with the version 20Q3. The ticket appears as expected with the patch but we can't complete payment of these open tickets. The till becomes desynchronized and to return to a normal state we have to free the cache. Steps to reproduce: 1. Create an layaway with 2 products 2. Pay it 3. Open this layaway again 4. Cancel and replace 5. remove one line 6. Open a new receipt and add product 7. click on pay open ticket 8. select the 2 ticket 9. pay both tickets I added a screenshot of what we have. |
(0139803) marvintm (viewer) 2022-08-02 10:15 |
Attached new patch for 20Q3 |
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Date Modified | Username | Field | Change |
2022-07-08 14:34 | jose_duque | New Issue | |
2022-07-08 14:34 | jose_duque | Assigned To | => jose_duque |
2022-07-08 14:34 | jose_duque | OBNetwork customer | => No |
2022-07-08 14:34 | jose_duque | Triggers an Emergency Pack | => No |
2022-07-08 14:34 | jose_duque | Issue generated from | 0048104 |
2022-07-12 15:01 | aaroncalero | Assigned To | jose_duque => rqueralta |
2022-07-18 22:13 | rqueralta | Status | new => scheduled |
2022-07-18 22:20 | rqueralta | File Added: 0001-Fixed-BUG-49770-Fixed-problems-related-with-vars-ref.patch | |
2022-07-25 10:05 | marvintm | Status | scheduled => acknowledged |
2022-07-25 10:05 | marvintm | Status | acknowledged => scheduled |
2022-07-25 10:07 | marvintm | Review Assigned To | => marvintm |
2022-07-25 10:07 | marvintm | Note Added: 0139591 | |
2022-07-25 10:07 | marvintm | Status | scheduled => closed |
2022-07-25 10:07 | marvintm | Resolution | open => no change required |
2022-07-25 14:40 | jose_duque | Note Added: 0139596 | |
2022-07-25 14:40 | jose_duque | Status | closed => new |
2022-07-25 14:40 | jose_duque | Resolution | no change required => open |
2022-07-25 14:41 | jose_duque | File Added: till_desynchronised.png | |
2022-08-01 06:45 | marvintm | Status | new => scheduled |
2022-08-01 06:45 | marvintm | Assigned To | rqueralta => ranjith_qualiantech_com |
2022-08-01 08:44 | marvintm | OBNetwork customer | No => Gold |
2022-08-02 07:12 | ranjith_qualiantech_com | Relationship added | related to 0040418 |
2022-08-02 08:28 | ranjith_qualiantech_com | File Added: 49770_20Q3_posterminal.diff | |
2022-08-02 10:15 | marvintm | Note Added: 0139803 | |
2022-08-02 10:15 | marvintm | Status | scheduled => resolved |
2022-08-02 10:15 | marvintm | Resolution | open => fixed |
2022-08-02 10:15 | marvintm | Status | resolved => closed |
2022-08-19 16:02 | jose_duque | Relationship added | related to 0050016 |
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