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| ID | ||||||||||||
| 0048721 | ||||||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||||||
| feature request | [POS2] Restaurants | minor | have not tried | 2022-03-04 12:00 | 2022-03-11 13:07 | |||||||
| Reporter | mmohammad | View Status | public | |||||||||
| Assigned To | Retail | |||||||||||
| Priority | normal | Resolution | open | Fixed in Version | ||||||||
| Status | new | Fix in branch | Fixed in SCM revision | |||||||||
| Projection | none | ETA | none | Target Version | ||||||||
| OS | Any | Database | Any | Java version | ||||||||
| OS Version | Database version | Ant version | ||||||||||
| Product Version | SCM revision | |||||||||||
| Review Assigned To | ||||||||||||
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| Regression introduced in release | ||||||||||||
| Regression introduced by commit | ||||||||||||
| Triggers an Emergency Pack | No | |||||||||||
| Summary | 0048721: [UX] jira 2735 Offline session expired : 3 error messages displayed | |||||||||||
| Description | In the FS test environment, I log in a offline session. When the network works again, I click on the button reconnect . And then, there is a new modal on the screen with the same explanations. There is too much messages for only reconnecting session. | |||||||||||
| Steps To Reproduce | Stop network Go to webpos and log in on offline mode Restart network Now, click on the icon Server and choose to reconnect. | |||||||||||
| Tags | No tags attached. | |||||||||||
| Attached Files |  image-20220304-105303.png [^] (462,297 bytes) 2022-03-04 12:00 issue48721.png [^] (149,756 bytes) 2022-03-11 10:31
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(0135578) cberner (developer) 2022-03-09 10:58 |
I think all 3 of these messages are completely valid and should be kept as so. 1. Bottom left, is a warning notification informing the user that the application is now offline. This is the offline transition flow, which always informs the user when moving between offline and online. I think it makes sense to still have it. 2. Center dialog, is the popup informing the user, and should be his point of reference, telling that the session has expired and he has to choose between “Keep working without sync“ or relogging. This can’t be removed, in my opinion. 3. Server popover indicates why the server is down, and this message will be kept there if the user clicks on keep workings, so its important to keep it like so. It allows the user to know why the system is still offline after he chose the keep working without sync. I think it shouldn’t be removed either. |
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(0135592) plujan (manager) 2022-03-09 14:33 |
I'm moving this issue to feature request so it can be reviewed by the UX team |
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(0135659) dbaz (developer) 2022-03-11 13:07 |
Agree with the reporter. Only the "Session Expired" popup should be shown. There all the needed information (and possible actions to take) is contained |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2022-03-04 12:00 | mmohammad | New Issue | |
| 2022-03-04 12:00 | mmohammad | Assigned To | => Retail |
| 2022-03-04 12:00 | mmohammad | File Added: image-20220304-105303.png | |
| 2022-03-04 12:00 | mmohammad | Triggers an Emergency Pack | => No |
| 2022-03-09 10:58 | cberner | Note Added: 0135578 | |
| 2022-03-09 11:00 | cberner | Status | new => feedback |
| 2022-03-09 14:33 | plujan | Note Added: 0135592 | |
| 2022-03-09 14:33 | plujan | Type | defect => feature request |
| 2022-03-09 14:33 | plujan | Summary | jira 2735 Offline session expired : 3 error messages displayed => [UX] jira 2735 Offline session expired : 3 error messages displayed |
| 2022-03-09 14:34 | plujan | Status | feedback => new |
| 2022-03-11 10:31 | dbaz | File Added: issue48721.png | |
| 2022-03-11 13:07 | dbaz | Note Added: 0135659 | |
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Issue History |
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