Project:
| View Issue Details[ Jump to Notes ] | [ Issue History ] [ Print ] | |||||||
| ID | ||||||||
| 0034575 | ||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
| defect | [Retail Modules] Web POS | major | always | 2016-11-18 10:28 | 2016-12-13 18:01 | |||
| Reporter | nataliag | View Status | public | |||||
| Assigned To | nataliag | |||||||
| Priority | normal | Resolution | duplicate | Fixed in Version | ||||
| Status | closed | Fix in branch | Fixed in SCM revision | |||||
| Projection | none | ETA | none | Target Version | ||||
| OS | Any | Database | Any | Java version | ||||
| OS Version | Database version | Ant version | ||||||
| Product Version | SCM revision | |||||||
| Review Assigned To | marvintm | |||||||
| Regression level | ||||||||
| Regression date | ||||||||
| Regression introduced in release | ||||||||
| Regression introduced by commit | ||||||||
| Triggers an Emergency Pack | No | |||||||
| Summary | 0034575: Verified Returns in POS is not working correctly when the ticket has lots of lines or a product from different bins. | |||||||
| Description | In a client test environment if lots of lines are added to a ticket and one of the products are sold from 2 different bins, when you try to do a verified return for an entire ticket it ends with the Total Button as 0.00 and is greyed out. | |||||||
| Steps To Reproduce | 1- Go to web POS 2- Create a large ticket with for example 20 lines. 3- Add one of the products so they are sold from different bins. 4- Pay the receipt and complete the sale. 5- Select Verified Returns option and search for the receipt created in step 4. 6- In the pop up, click on the top left corner tick so all the product are selected. 7- Press Apply button. 8- The total button appears as 0.00 and in grey color. | |||||||
| Tags | No tags attached. | |||||||
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(0092139) marvintm (manager) 2016-12-06 12:53 |
Sorry, but so far we have been unable to reproduce the problem. We have tried with tickets with more than 30 lines, and with some products being taken from different bins, but the verified return is created correctly in the Web POS, and can be synchronized correctly to the backend. If you cannot reproduce it in livebuilds, then maybe we can discuss together how to reproduce it in the customer environment. |
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(0092325) marvintm (manager) 2016-12-13 18:01 |
The problem raised by this issue was fixed indirectly by the issue 30816. |
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Notes |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2016-11-18 10:28 | nataliag | New Issue | |
| 2016-11-18 10:28 | nataliag | Assigned To | => Retail |
| 2016-11-18 10:28 | nataliag | Resolution time | => 1481238000 |
| 2016-11-18 10:28 | nataliag | Triggers an Emergency Pack | => No |
| 2016-12-06 12:53 | marvintm | Note Added: 0092139 | |
| 2016-12-06 12:53 | marvintm | Assigned To | Retail => nataliag |
| 2016-12-06 12:53 | marvintm | Status | new => feedback |
| 2016-12-13 18:01 | marvintm | Review Assigned To | => marvintm |
| 2016-12-13 18:01 | marvintm | Relationship added | duplicate of 0030816 |
| 2016-12-13 18:01 | marvintm | Note Added: 0092325 | |
| 2016-12-13 18:01 | marvintm | Status | feedback => closed |
| 2016-12-13 18:01 | marvintm | Resolution | open => duplicate |
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Issue History |
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