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| ID | ||||||||||||
| 0034533 | ||||||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||||||
| defect | [Retail Modules] Gift cards and gift vouchers | minor | have not tried | 2016-11-15 14:06 | 2016-11-15 14:06 | |||||||
| Reporter | plujan | View Status | public | |||||||||
| Assigned To | Retail | |||||||||||
| Priority | normal | Resolution | open | Fixed in Version | ||||||||
| Status | new | Fix in branch | Fixed in SCM revision | |||||||||
| Projection | none | ETA | none | Target Version | ||||||||
| OS | Any | Database | Any | Java version | ||||||||
| OS Version | Database version | Ant version | ||||||||||
| Product Version | main | SCM revision | ||||||||||
| Merge Request Status | ||||||||||||
| Review Assigned To | ||||||||||||
| OBNetwork customer | No | |||||||||||
| Support ticket | ||||||||||||
| Regression level | ||||||||||||
| Regression date | ||||||||||||
| Regression introduced in release | ||||||||||||
| Regression introduced by commit | ||||||||||||
| Triggers an Emergency Pack | No | |||||||||||
| Summary | 0034533: [RR16Q4] Gift card payment cannot be returned if balance is 0.00 | |||||||||||
| Description | If I try to return a product paid with a gift card and also returning the gift card balance to the previous value, this can only by done when the balance is greater than zero. See steps. | |||||||||||
| Steps To Reproduce | 1. Create a ticket for a gift card with ID 111. Total gift card value 100. 2. Create a ticket for a product valued 50. Pay it using the created gift card. 3. Create a return ticket for the created product. The total amount of -50 should be paid with the same gift card. This process works fine. 4. Create a ticket for a product valued 50. Pay it using the created gift card. 5. Create a second ticket for a product valued 50. Pay it using the created gift card. Note that this will consume all the gift card credit. 6. Return the ticket created on step 4. Note that on paying with Gift card, a message saying that the card is closed is shown. | |||||||||||
| Tags | No tags attached. | |||||||||||
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Issue History |
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| Date Modified | Username | Field | Change |
| 2016-11-15 14:06 | plujan | New Issue | |
| 2016-11-15 14:06 | plujan | Assigned To | => Retail |
| 2016-11-15 14:06 | plujan | OBNetwork customer | => No |
| 2016-11-15 14:06 | plujan | Triggers an Emergency Pack | => No |
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Issue History |
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