Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0034533Retail ModulesGift cards and gift voucherspublic2016-11-15 14:062016-11-15 14:06
Reporterplujan 
Assigned ToRetail 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusnewResolutionopen 
PlatformOS5OS Version
Product Versionmain 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0034533: [RR16Q4] Gift card payment cannot be returned if balance is 0.00
DescriptionIf I try to return a product paid with a gift card and also returning the gift card balance to the previous value, this can only by done when the balance is greater than zero. See steps.
Steps To Reproduce1. Create a ticket for a gift card with ID 111. Total gift card value 100.
2. Create a ticket for a product valued 50. Pay it using the created gift card.
3. Create a return ticket for the created product. The total amount of -50 should be paid with the same gift card. This process works fine.
4. Create a ticket for a product valued 50. Pay it using the created gift card.
5. Create a second ticket for a product valued 50. Pay it using the created gift card. Note that this will consume all the gift card credit.
6. Return the ticket created on step 4. Note that on paying with Gift card, a message saying that the card is closed is shown.
Proposed Solution
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Issue History
Date ModifiedUsernameFieldChange
2016-11-15 14:06plujanNew Issue
2016-11-15 14:06plujanAssigned To => Retail
2016-11-15 14:06plujanTriggers an Emergency Pack => No

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