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ID
0034327
TypeCategorySeverityReproducibilityDate SubmittedLast Update
design defect[Retail Modules] Web POSminoralways2016-10-27 22:132017-05-09 16:44
ReporterdbazView Statuspublic 
Assigned Toranjith_qualiantech_com 
PriorityurgentResolutionfixedFixed in VersionRR17Q1
StatusclosedFix in branchFixed in SCM revisioncf984561a11d
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned Todbaz
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0034327: [UX] If popups are not working properly, an error message should be shown

DescriptionIf popups are not working properly, an error message should be shown.

In issue 32975 there is a flow described that once it is followed, the popups stop working. Since it is a known issue, a message warning the user should be shown in order to avoid confuse him.

The message should have some clues about the problem origin, something like: "Due to the previous window size change, popups may not work properly. Reload the application to fix them or continue working at your own risk."

Also it should have both "Reload" and "Continue" buttons that allow the user refresh the application or continue opening the popup even with the known error.

With this error popup, the user can know which triggers the error (opening a popup) and why it has happened (the previous window resize or rotation). The user has also the workaround (the 'Reload' button) one click away and can take preventive measures (avoid window resizes) to prevent it in the future.
Steps To ReproduceThe same described in issue 32975
Proposed SolutionI attach several tentative mockups.

Note that if the user decides to continue after the red popup, a warning should be shown in the SCAN area. If this warning box is pressed, the red popup will be shown again.
TagsNo tags attached.
Attached Filespng file icon PopupError_v1_01.png [^] (113,133 bytes) 2016-10-27 22:14


png file icon PopupError_v1_02.png [^] (79,080 bytes) 2016-10-27 22:14


png file icon PopupError_v1_03.png [^] (117,147 bytes) 2016-10-27 22:14


png file icon WarningIcon.png [^] (1,618 bytes) 2016-10-27 22:14


png file icon Bad_1.png [^] (73,779 bytes) 2016-12-23 18:09


png file icon Bad_2.png [^] (63,393 bytes) 2016-12-23 18:09

- Relationships [ Relation Graph ] [ Dependency Graph ]
related to feature request 0029811 newRetail Better handling of critical, application breaking errors 
related to design defect 0032975 closedguilleaer [SER QA 969] Search popups in web pos (Receipts/BPs/Locations) stop working if they are opened and the the pos window is resized 
blocks defect 0035961RR17Q3 closedguilleaer Due to previous fix, popups are closed if a resize event occurs while a popup is opened 
causes design defect 0034786 closedguilleaer Payment Method Popup ID Duplicated After Completing Ticket 

-  Notes
(0091919)
hgbot (developer)
2016-11-30 09:56

 Repository: erp/pmods/org.openbravo.mobile.core
Changeset: 9406f2e966a2df5adfd70fddc83ec6161aea1b66
Author: Ranjith S R <ranjith <at> qualiantech.com>
Date: Tue Nov 29 10:31:47 2016 +0530
URL: http://code.openbravo.com/erp/pmods/org.openbravo.mobile.core/rev/9406f2e966a2df5adfd70fddc83ec6161aea1b66 [^]

Related to issue 34327 : Validate popup while resize screen

* User should be warned if popup is not working while resizing the window
* Add Warning Icon

---
M src-db/database/sourcedata/AD_MESSAGE.xml
M web/org.openbravo.mobile.core/source/component/ob-commonbuttons.js
A web/org.openbravo.mobile.core/assets/img/Warning.png
---
(0091920)
hgbot (developer)
2016-11-30 09:57

 Repository: erp/pmods/org.openbravo.retail.posterminal
Changeset: fd70eb42be7d91c9e271a78061fb64d159015549
Author: Ranjith S R <ranjith <at> qualiantech.com>
Date: Wed Nov 30 14:25:08 2016 +0530
URL: http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/fd70eb42be7d91c9e271a78061fb64d159015549 [^]

Fixes issue 34327 : Modified Scan area to add button for not working popup

* Warning Message should be shown to the user, when the popup is not working after resize

---
M src-db/database/sourcedata/AD_MESSAGE.xml
M web/org.openbravo.retail.posterminal/js/pointofsale/view/scan.js
---
(0091921)
hgbot (developer)
2016-11-30 09:57

 Repository: tools/automation/pi-mobile
Changeset: 9ce321255eb909756086709a7540b1de851cfca1
Author: Ranjith S R <ranjith <at> qualiantech.com>
Date: Wed Nov 30 14:20:45 2016 +0530
URL: http://code.openbravo.com/tools/automation/pi-mobile/rev/9ce321255eb909756086709a7540b1de851cfca1 [^]

Verifies issue 34327 : Added automated test 'I34327_VerifyScanAreaNotification'

---
M src-test/org/openbravo/test/mobile/retail/pack/selenium/TestIdPack.java
M src-test/org/openbravo/test/mobile/retail/pack/selenium/tests/system/I29260_InDevelopmentMessage.java
A src-test/org/openbravo/test/mobile/retail/pack/selenium/tests/system/I34327_VerifyScanAreaNotification.java
---
(0092985)
dbaz (developer)
2016-12-23 18:09

 In the popup, the buttons font-color should be the same red than the popup background. Now they are green (Bad_1.png)

The message button in the SCAN area (Bad_2.png):
* Should have the text vertically aligned (now it is more top-aligned)
* The background should be also red
* It shouldn't have borders. The buttons in the WebPOS have no borders, and the hover status should be reflected with an opacity: 0.75
(0093039)
hgbot (developer)
2016-12-28 12:52

 Repository: erp/pmods/org.openbravo.retail.posterminal
Changeset: 1fa59de90481be22a169877865f6a875bded4116
Author: Ranjith S R <ranjith <at> qualiantech.com>
Date: Wed Dec 28 17:21:57 2016 +0530
URL: http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/1fa59de90481be22a169877865f6a875bded4116 [^]

Fixes issue 34327 : Modified Scan area to add button for not working popup

* Replace Button with Small Button
*

---
M web/org.openbravo.retail.posterminal/js/pointofsale/view/scan.js
---
(0093044)
dbaz (developer)
2016-12-28 19:08

 This point of my previous comment it is still pending:

"In the popup, the buttons font-color should be the same red than the popup background. Now they are green (Bad_1.png)"
(0093048)
hgbot (developer)
2016-12-29 10:01

 Repository: erp/pmods/org.openbravo.mobile.core
Changeset: 72419ebe2b9980e146c7601ee7df7a4ae5d0fe8b
Author: Ranjith S R <ranjith <at> qualiantech.com>
Date: Thu Dec 29 14:30:50 2016 +0530
URL: http://code.openbravo.com/erp/pmods/org.openbravo.mobile.core/rev/72419ebe2b9980e146c7601ee7df7a4ae5d0fe8b [^]

Related to issue 34327 : Added Button attributes in showConfirmation popup

* Added Style attribute to showConfirmation popup buttons

---
M web/org.openbravo.mobile.core/source/utils/ob-utilitiesui.js
---
(0093049)
hgbot (developer)
2016-12-29 10:01

 Repository: erp/pmods/org.openbravo.retail.posterminal
Changeset: cf984561a11d2b7941edeee49540b7f05d443534
Author: Ranjith S R <ranjith <at> qualiantech.com>
Date: Thu Dec 29 14:31:07 2016 +0530
URL: http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/cf984561a11d2b7941edeee49540b7f05d443534 [^]

Fixes issue 34327 : Modified not working popup CSS

* Added Red color to Popup Buttons

---
M web/org.openbravo.retail.posterminal/js/pointofsale/view/scan.js
---
(0093050)
dbaz (developer)
2016-12-29 12:35

 Reviewed @ changeset: 7759 - cf984561a11d
(0096496)
guilleaer (manager)
2017-05-09 16:44

 This code has been removed because finally we have a fix for popups:
https://issues.openbravo.com/view.php?id=35961 [^]

- Issue History
Date Modified Username Field Change
2016-10-27 22:13 dbaz New Issue
2016-10-27 22:13 dbaz Assigned To => Retail
2016-10-27 22:13 dbaz Triggers an Emergency Pack => No
2016-10-27 22:14 dbaz File Added: PopupError_v1_01.png
2016-10-27 22:14 dbaz File Added: PopupError_v1_02.png
2016-10-27 22:14 dbaz File Added: PopupError_v1_03.png
2016-10-27 22:14 dbaz File Added: WarningIcon.png
2016-10-27 22:15 dbaz Proposed Solution updated
2016-10-27 22:15 dbaz Relationship added related to 0029811
2016-10-27 22:16 dbaz Relationship added related to 0032975
2016-10-28 08:56 marvintm Resolution time => 1478818800
2016-11-21 16:09 ranjith_qualiantech_com Assigned To Retail => ranjith_qualiantech_com
2016-11-21 16:10 ranjith_qualiantech_com Status new => scheduled
2016-11-30 09:56 hgbot Checkin
2016-11-30 09:56 hgbot Note Added: 0091919
2016-11-30 09:57 hgbot Checkin
2016-11-30 09:57 hgbot Note Added: 0091920
2016-11-30 09:57 hgbot Status scheduled => resolved
2016-11-30 09:57 hgbot Resolution open => fixed
2016-11-30 09:57 hgbot Fixed in SCM revision => http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/fd70eb42be7d91c9e271a78061fb64d159015549 [^]
2016-11-30 09:57 hgbot Checkin
2016-11-30 09:57 hgbot Note Added: 0091921
2016-12-20 18:33 guilleaer Review Assigned To => guilleaer
2016-12-20 18:33 guilleaer Status resolved => closed
2016-12-20 18:33 guilleaer Fixed in Version => RR17Q1
2016-12-23 18:09 dbaz Note Added: 0092985
2016-12-23 18:09 dbaz Status closed => new
2016-12-23 18:09 dbaz Resolution fixed => open
2016-12-23 18:09 dbaz Fixed in Version RR17Q1 =>
2016-12-23 18:09 dbaz File Added: Bad_1.png
2016-12-23 18:09 dbaz File Added: Bad_2.png
2016-12-26 10:23 ranjith_qualiantech_com Status new => scheduled
2016-12-28 12:52 hgbot Checkin
2016-12-28 12:52 hgbot Note Added: 0093039
2016-12-28 12:52 hgbot Status scheduled => resolved
2016-12-28 12:52 hgbot Resolution open => fixed
2016-12-28 12:52 hgbot Fixed in SCM revision http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/fd70eb42be7d91c9e271a78061fb64d159015549 [^] => http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/1fa59de90481be22a169877865f6a875bded4116 [^]
2016-12-28 19:08 dbaz Note Added: 0093044
2016-12-28 19:08 dbaz Status resolved => new
2016-12-28 19:08 dbaz Resolution fixed => open
2016-12-29 06:47 ranjith_qualiantech_com Status new => scheduled
2016-12-29 10:01 hgbot Checkin
2016-12-29 10:01 hgbot Note Added: 0093048
2016-12-29 10:01 hgbot Checkin
2016-12-29 10:01 hgbot Note Added: 0093049
2016-12-29 10:01 hgbot Status scheduled => resolved
2016-12-29 10:01 hgbot Resolution open => fixed
2016-12-29 10:01 hgbot Fixed in SCM revision http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/1fa59de90481be22a169877865f6a875bded4116 [^] => http://code.openbravo.com/erp/pmods/org.openbravo.retail.posterminal/rev/cf984561a11d2b7941edeee49540b7f05d443534 [^]
2016-12-29 10:05 guilleaer Review Assigned To guilleaer => dbaz
2016-12-29 12:35 dbaz Note Added: 0093050
2016-12-29 12:35 dbaz Status resolved => closed
2016-12-29 12:35 dbaz Fixed in Version => RR17Q2
2016-12-30 21:58 dbaz Fixed in Version RR17Q2 => RR17Q1
2017-01-09 10:02 ranjith_qualiantech_com Relationship added causes 0034786
2017-05-09 16:43 guilleaer Relationship added blocks 0035961
2017-05-09 16:44 guilleaer Note Added: 0096496

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