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ID
0031191
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Retail Modules] Web POSminorhave not tried2015-10-20 16:502015-10-20 16:50
ReportermfuertesView Statuspublic 
Assigned ToRetail 
PriorityhighResolutionopenFixed in Version
StatusnewFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0031191: Two diferent tickets with same id

DescriptionClient is reporting there is no devolution ticket although everything else its O.K. There is a return for the selected payment method but there is no ticket in ERP.

Investigating we see there is no error in "Errors while importing" window and there is no cache in clients terminal (via Remote Desktop).

We found though in "log client" that there are 2 diferent entries for the same tiquet number and same id but with diferent amounts and products, one at 3.30am and another one at 3.39am

Please find enclosed the exported "csv" from that log window.
Steps To ReproduceDESCRIPTION
TagsNo tags attached.
Attached Filescsv file icon ExportedData.csv [^] (1,514,584 bytes) 2015-10-20 16:50

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-  Notes
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- Issue History
Date Modified Username Field Change
2015-10-20 16:50 mfuertes New Issue
2015-10-20 16:50 mfuertes Assigned To => Retail
2015-10-20 16:50 mfuertes File Added: ExportedData.csv
2015-10-20 16:50 mfuertes Triggers an Emergency Pack => No


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