Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0031191 | Retail Modules | Web POS | public | 2015-10-20 16:50 | 2015-10-20 16:50 |
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| Reporter | mfuertes | |
| Assigned To | Retail | |
| Priority | high | Severity | minor | Reproducibility | have not tried |
| Status | new | Resolution | open | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0031191: Two diferent tickets with same id |
| Description | Client is reporting there is no devolution ticket although everything else its O.K. There is a return for the selected payment method but there is no ticket in ERP.
Investigating we see there is no error in "Errors while importing" window and there is no cache in clients terminal (via Remote Desktop).
We found though in "log client" that there are 2 diferent entries for the same tiquet number and same id but with diferent amounts and products, one at 3.30am and another one at 3.39am
Please find enclosed the exported "csv" from that log window. |
| Steps To Reproduce | DESCRIPTION |
| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  ExportedData.csv (1,514,584) 2015-10-20 16:50
https://issues.openbravo.com/file_download.php?file_id=8591&type=bug |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2015-10-20 16:50 | mfuertes | New Issue | |
| 2015-10-20 16:50 | mfuertes | Assigned To | => Retail |
| 2015-10-20 16:50 | mfuertes | File Added: ExportedData.csv | |
| 2015-10-20 16:50 | mfuertes | Triggers an Emergency Pack | => No |