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ID
0000299
TypeCategorySeverityReproducibilityDate SubmittedLast Update
feature request[Mantis @ OB] Othersminorhave not tried2008-05-14 07:422018-04-06 17:59
ReporterpjuvaraView Statuspublic 
Assigned Togorka_gil 
PrioritynormalResolutionout of date 
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnone 
OSLinux 32 bitDatabaseOracleJava version1.6
OS VersionUbuntu 7.10Database version10gAnt version1.5
Review Assigned To
Summary

0000299: Priority management

DescriptionWe need to start managing priorities in Mantis.
Severity expresses the impact of the issue from a user point of view.
Priority expresses the order in which issues should be tackled.

To properly manage priorities:
1) All new non-critical issues should have normal priority and the reporter should not be able to change that.
2) Critical issues should have immediate priority by default
3) The triage team should set the priority when confirming or scheduling a bug; this should be part of the normal workflow.
4) Developers should have the ability to update priority, although this is not part of the normal workflow..
5) An automated process should automatically increase the priority of older defects to prevent them from becoming stale (i.e. every 60 days, increase priority by one level). This does not apply to feature requests (or perhaps it does with a much lower speed)
Steps To ReproduceNA
TagsNo tags attached.
Attached Files

- Relationships Relation Graph ] Dependency Graph ]
has duplicate feature request 0000428 closed When issue severity is set to critical, priority should be set to immediate 

-  Notes
There are no notes attached to this issue.

- Issue History
Date Modified Username Field Change
2008-05-14 07:42 pjuvara New Issue
2008-05-14 07:42 pjuvara Assigned To => admin
2008-05-14 17:22 jaimetorre Assigned To admin => jaimetorre
2008-05-23 09:25 jaimetorre Status new => scheduled
2008-05-26 12:18 pjuvara Relationship added has duplicate 0000428
2009-11-19 09:29 jpabloae Assigned To jaimetorre => jpabloae
2011-08-24 12:58 jpabloae Assigned To jpabloae => gorka_gil
2018-04-06 17:59 shuehner Status scheduled => closed
2018-04-06 17:59 shuehner Resolution open => out of date


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