0000299: Priority management - Openbravo Issue Tracking System

Openbravo Issue Tracking System - Mantis @ OB

View Issue Details

Project

Category

View Status

Date Submitted

Last Update

0000299

Mantis @ OB

Others

public

2008-05-14 07:42

2018-04-06 17:59

Reporter

pjuvara

Assigned To

gorka_gil

Priority

normal

Severity

minor

Reproducibility

have not tried

Status

closed

Resolution

out of date

Platform

OS Version

Ubuntu 7.10

Merge Request Status

Review Assigned To

OBNetwork customer

Summary

0000299: Priority management

Description

We need to start managing priorities in Mantis.
Severity expresses the impact of the issue from a user point of view.
Priority expresses the order in which issues should be tackled.

To properly manage priorities:
1) All new non-critical issues should have normal priority and the reporter should not be able to change that.
2) Critical issues should have immediate priority by default
3) The triage team should set the priority when confirming or scheduling a bug; this should be part of the normal workflow.
4) Developers should have the ability to update priority, although this is not part of the normal workflow..
5) An automated process should automatically increase the priority of older defects to prevent them from becoming stale (i.e. every 60 days, increase priority by one level). This does not apply to feature requests (or perhaps it does with a much lower speed)

Steps To Reproduce

Proposed Solution

Additional Information