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ID
0012208
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Openbravo ERP] B. User interfacemajoralways2010-02-10 15:502010-12-16 22:15
ReporterrgorisView Statuspublic 
Assigned Toalostale 
PriorityhighResolutionfixedFixed in Version3.0RC3
StatusclosedFix in branchpiFixed in SCM revision-
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Merge Request Status
Review Assigned To
OBNetwork customerNo
Web browser
ModulesCore
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0012208: Heartbeat Dialog won't go away

DescriptionWhen installing a module, at first the system prompts the user with a heartbeat popup. Cancel won't close the window.

Also the question in the dialogue is silly. Continue to what? To heartbeat or to install modules?
Proposed SolutionButtons should be "Yes, enable heartbeat" and "No thanks, continue module installation". The last one should close the popup.
TagsNo tags attached.
Attached Filespdf file icon HeartBeat.pdf [^] (604,885 bytes) 2010-10-07 18:54

- Relationships Relation Graph ] Dependency Graph ]

-  Notes
(0024128)
shuehner (administrator)
2010-02-10 16:16

Note: No thanks will stop the module installation. As decision is that enabling heartbeat is a must requirement to continue. However imho the current text is not clear with respect to that. Afaik there is an issue logged by plujan about improving the text.
(0024129)
dbaz (viewer)
2010-02-10 16:29
edited on: 2010-02-10 16:30

I am not related neither with this text nor with put this popup there, so I give you back to a proper person assign

(0027731)
iciordia (viewer)
2010-05-25 18:17

I've just tested in live.openbravo.com and it works fine:
-cancel closes the window
-the question is
  Do you want to enable the Heartbeat and continue?
 
So Continue is enable heartbeat and continue installing the module. Cancel is do not enable heartbeat and cancel installation

Also, please follow the following guidelines when reporting issues:
http://wiki.openbravo.com/wiki/Bug_Reporting_Guidelines [^]

In particular:
-provide your environment (what browser are you using?)
-do not combine two issues in one, report two issues

Ismael
(0031474)
rgoris (viewer)
2010-09-29 15:50

If we chose to force it (by default), then we need to redesign the flow and content. Right now it shows the same dialog as when you just installed Openbravo ERP: "Thank you for downloading and supporting our open source ERP."

Message with
"You are about to install module X.
Explanation about Heartbeat
Checkbox "Enable Heartbeat" checked by default (and can be unchecked by user)
Continue button
Cancel button
(0031532)
iciordia (viewer)
2010-10-01 09:49

I partially agree with last comment made by Rob, there should be a different message in the heartbeat pop-up window depending on how the user reaches the page. But I don't see the need of adding the checkbox "Enable heartbeat", instead of that the explanation should clearly state:

"In order to install a module Openbravo requires you to enable the Heartbeat. Heartbeat is a key mechanism for Openbravo to know how the product is used. This information is used to provide you better quality.

Do you want enable Heartbeat and CONTINUE the installation or do you want to CANCEL the installation?"

Ismael
(0031578)
rgoris (viewer)
2010-10-04 17:33

I have attached a PDF with a proposed redesign for all the heartbeat scenarios.
(0031580)
rgoris (viewer)
2010-10-04 17:35

Asier, this relates to what you are working on now. When done, we can close this issue.
(0033138)
rgoris (viewer)
2010-12-13 16:35

Closed as in RC3 it works as desired

- Issue History
Date Modified Username Field Change
2010-02-10 15:50 rgoris New Issue
2010-02-10 15:50 rgoris Assigned To => dbaz
2010-02-10 15:50 rgoris OBNetwork customer => No
2010-02-10 16:16 shuehner Note Added: 0024128
2010-02-10 16:29 dbaz Note Added: 0024129
2010-02-10 16:29 dbaz Assigned To dbaz => rgoris
2010-02-10 16:30 dbaz Note Edited: 0024129 View Revisions
2010-05-25 17:51 rgoris Status new => acknowledged
2010-05-25 17:51 rgoris Status acknowledged => scheduled
2010-05-25 17:54 rgoris Relationship added blocks 0010482
2010-05-25 18:08 iciordia Relationship deleted blocks 0010482
2010-05-25 18:17 iciordia Note Added: 0027731
2010-05-25 18:17 iciordia Status scheduled => feedback
2010-09-29 15:50 rgoris Note Added: 0031474
2010-10-01 09:49 iciordia Note Added: 0031532
2010-10-04 17:33 rgoris Note Added: 0031578
2010-10-04 17:33 rgoris File Added: HeartBeat.pdf
2010-10-04 17:34 rgoris Assigned To rgoris => alostale
2010-10-04 17:35 rgoris Status feedback => scheduled
2010-10-04 17:35 rgoris Note Added: 0031580
2010-10-04 17:35 rgoris fix_in_branch => pi
2010-10-07 18:54 rgoris File Deleted: HeartBeat.pdf
2010-10-07 18:54 rgoris File Added: HeartBeat.pdf
2010-11-28 23:17 rgoris Status scheduled => resolved
2010-11-28 23:17 rgoris Fixed in SCM revision => -
2010-11-28 23:17 rgoris Resolution open => fixed
2010-12-13 16:35 rgoris Note Added: 0033138
2010-12-13 16:35 rgoris Status resolved => closed
2010-12-13 16:35 rgoris Fixed in Version => 3.0RC3
2010-12-16 22:15 anonymous sf_bug_id 0 => 3138768


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