Openbravo Issue Tracking System - Openbravo ERP |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0012208 | Openbravo ERP | B. User interface | public | 2010-02-10 15:50 | 2010-12-16 22:15 |
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| Reporter | rgoris | |
| Assigned To | alostale | |
| Priority | high | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | 3.0RC3 | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | No |
| Web browser | |
| Modules | Core |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0012208: Heartbeat Dialog won't go away |
| Description | When installing a module, at first the system prompts the user with a heartbeat popup. Cancel won't close the window.
Also the question in the dialogue is silly. Continue to what? To heartbeat or to install modules? |
| Steps To Reproduce | |
| Proposed Solution | Buttons should be "Yes, enable heartbeat" and "No thanks, continue module installation". The last one should close the popup. |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  HeartBeat.pdf (604,885) 2010-10-07 18:54
https://issues.openbravo.com/file_download.php?file_id=3190&type=bug |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2010-02-10 15:50 | rgoris | New Issue | |
| 2010-02-10 15:50 | rgoris | Assigned To | => dbaz |
| 2010-02-10 15:50 | rgoris | OBNetwork customer | => No |
| 2010-02-10 16:16 | shuehner | Note Added: 0024128 | |
| 2010-02-10 16:29 | dbaz | Note Added: 0024129 | |
| 2010-02-10 16:29 | dbaz | Assigned To | dbaz => rgoris |
| 2010-02-10 16:30 | dbaz | Note Edited: 0024129 | bug_revision_view_page.php?bugnote_id=0024129#r18 |
| 2010-05-25 17:51 | rgoris | Status | new => acknowledged |
| 2010-05-25 17:51 | rgoris | Status | acknowledged => scheduled |
| 2010-05-25 17:54 | rgoris | Relationship added | blocks 0010482 |
| 2010-05-25 18:08 | iciordia | Relationship deleted | blocks 0010482 |
| 2010-05-25 18:17 | iciordia | Note Added: 0027731 | |
| 2010-05-25 18:17 | iciordia | Status | scheduled => feedback |
| 2010-09-29 15:50 | rgoris | Note Added: 0031474 | |
| 2010-10-01 09:49 | iciordia | Note Added: 0031532 | |
| 2010-10-04 17:33 | rgoris | Note Added: 0031578 | |
| 2010-10-04 17:33 | rgoris | File Added: HeartBeat.pdf | |
| 2010-10-04 17:34 | rgoris | Assigned To | rgoris => alostale |
| 2010-10-04 17:35 | rgoris | Status | feedback => scheduled |
| 2010-10-04 17:35 | rgoris | Note Added: 0031580 | |
| 2010-10-04 17:35 | rgoris | fix_in_branch | => pi |
| 2010-10-07 18:54 | rgoris | File Deleted: HeartBeat.pdf | |
| 2010-10-07 18:54 | rgoris | File Added: HeartBeat.pdf | |
| 2010-11-28 23:17 | rgoris | Status | scheduled => resolved |
| 2010-11-28 23:17 | rgoris | Fixed in SCM revision | => - |
| 2010-11-28 23:17 | rgoris | Resolution | open => fixed |
| 2010-12-13 16:35 | rgoris | Note Added: 0033138 | |
| 2010-12-13 16:35 | rgoris | Status | resolved => closed |
| 2010-12-13 16:35 | rgoris | Fixed in Version | => 3.0RC3 |
| 2010-12-16 22:15 | anonymous | sf_bug_id | 0 => 3138768 |
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Notes |
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Note: No thanks will stop the module installation. As decision is that enabling heartbeat is a must requirement to continue. However imho the current text is not clear with respect to that. Afaik there is an issue logged by plujan about improving the text. |
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(0024129)
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dbaz
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2010-02-10 16:29
(edited on: 2010-02-10 16:30) |
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I am not related neither with this text nor with put this popup there, so I give you back to a proper person assign
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(0027731)
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iciordia
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2010-05-25 18:17
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I've just tested in live.openbravo.com and it works fine:
-cancel closes the window
-the question is
Do you want to enable the Heartbeat and continue?
So Continue is enable heartbeat and continue installing the module. Cancel is do not enable heartbeat and cancel installation
Also, please follow the following guidelines when reporting issues:
http://wiki.openbravo.com/wiki/Bug_Reporting_Guidelines [^]
In particular:
-provide your environment (what browser are you using?)
-do not combine two issues in one, report two issues
Ismael |
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(0031474)
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rgoris
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2010-09-29 15:50
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If we chose to force it (by default), then we need to redesign the flow and content. Right now it shows the same dialog as when you just installed Openbravo ERP: "Thank you for downloading and supporting our open source ERP."
Message with
"You are about to install module X.
Explanation about Heartbeat
Checkbox "Enable Heartbeat" checked by default (and can be unchecked by user)
Continue button
Cancel button |
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(0031532)
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iciordia
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2010-10-01 09:49
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I partially agree with last comment made by Rob, there should be a different message in the heartbeat pop-up window depending on how the user reaches the page. But I don't see the need of adding the checkbox "Enable heartbeat", instead of that the explanation should clearly state:
"In order to install a module Openbravo requires you to enable the Heartbeat. Heartbeat is a key mechanism for Openbravo to know how the product is used. This information is used to provide you better quality.
Do you want enable Heartbeat and CONTINUE the installation or do you want to CANCEL the installation?"
Ismael |
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(0031578)
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rgoris
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2010-10-04 17:33
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I have attached a PDF with a proposed redesign for all the heartbeat scenarios. |
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(0031580)
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rgoris
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2010-10-04 17:35
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Asier, this relates to what you are working on now. When done, we can close this issue. |
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(0033138)
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rgoris
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2010-12-13 16:35
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Closed as in RC3 it works as desired |
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