Anonymous | Login
Project:
RSS
  
News | My View | View Issues | Roadmap | Summary

View Revisions: Issue #48695 All Revisions ] Back to Issue ]
Summary 0048695: Error when removing GiftCertificate payment created by redeeming points
Revision 2022-03-02 07:59 by ranjith_qualiantech_com
Steps To Reproduce POS: STA-1
1) Select Customer "Redeem Points Gold-Subscription" (Make sure points available to reddem)
2) Add Product
3) Click Pay Button
4) Click Redeem (It will create the gift certificate payment)
5) Try to remove the gift certificate payment. It will show the error ("Manual EARN Rule should be configured for the Loyalty Program for removing Gift Certificate Payment")
6) Try to remove the gift certificate payment. It will show the error ("There is some error while removing the payment") KO

Cause of this issue:
Revert gift certificate and Restore Points are 2 separate process defined in deletePayment hook.
when removing the gift certificate payment for first time, gift certificate is reverted in backoffice. But points are not restored are not restored in backoffice and POS, because ""Manual EARN Rule not configured".
Main Problem - Gift Certificate reverted in backoffice but present in POS.
Revision 2022-03-01 11:40 by ranjith_qualiantech_com
Steps To Reproduce POS: STA-1
1) Select Customer "Redeem Points Gold-Subscription" (Make sure points available to reddem)
2) Add Product
3) Click Pay Button
4) Click Redeem (It will create the gift certificate payment)
5) Try to remove the gift certificate payment. It will show the error ("Manual EARN Rule should be configured for the Loyalty Program for removing Gift Certificate Payment")
6) Try to remove the gift certificate payment. It will show the error ("There is some error while removing the payment") KO

Cause of this issue:
Revert gift certificate and Restore Points are 2 separate process defined in deletePayment hook.
when removing the gift certificate payment for first time, gift certificate is reverted. But points are not restored since ""Manual EARN Rule not configured".
And Gift Certificate Payment is not removed. Main Problem-Gift Certificate reverted in backoffice but present in POS.


Copyright © 2000 - 2009 MantisBT Group
Powered by Mantis Bugtracker