Project:
| View Revisions: Issue #55205 | [ Back to Issue ] | ||
| Summary | 0055205: Product identifier problem | ||
| Revision | 2024-05-03 15:35 by ivazquez | ||
| Steps To Reproduce | Video of the customer reproducing the problem: https://www.youtube.com/watch?v=p-RywBUmWOA [^] -Go to the “Price List” window and then to the “Products” tab. -Filter looking for a product by its name -Without entering the register, staying in “grid” mode, clicking on the product, and clicking on the “Export price orders” button, you will see that it does nothing. -On the other hand, if we filter by the product name (right-click on the product in the column “Product” and click on “Use as filter”) and we do the same procedure by clicking on the button “Export tariff orders” we see that the file is exported correctly. We will provide the information to connect to the customer's environment through google chat. |
||
| Revision | 2024-05-02 15:35 by ivazquez | ||
| Steps To Reproduce | Video of the customer reproducing the problem: https://www.youtube.com/watch?v=p-RywBUmWOA [^] If necessary, access to the customer's environment can be provided. |
||
| Revision | 2024-04-15 19:23 by ivazquez | ||
| Description | A customer tells us about a problem they encountered when exporting price data from a custom process they have created, but which makes use of Core's basic functions. The problem arises when not selecting a specific product and trying to export, so no result was obtained. However, the expected file is generated when using the product ID as a filter and exporting. The customer identified the problem as a query in which Core includes an incorrect identifier for the product name, which is marked as translatable. This causes multiple results to be returned, which causes an error and does not generate the file. The customer also mentions that disabling the check for translated products allows the function to work, but is unsure of the implications for other functions that might also have product translations. |
||
| Revision | 2024-04-15 19:18 by ivazquez | ||
| Description | The customer discusses an issue they encountered while exporting pricing data from Open Bravo. The problem arose when not selecting a specific product and attempting to export, resulting in no output. However, the expected file was generated when using the product ID as a filter and exporting. The customer identified the issue as a query in Open Bravo that included the wrong identifier for the product name, which was marked as translatable. This led to multiple results being returned, causing an error. The customer also mentioned that disabling the check for translated products allowed the function to work, but they were unsure of the implications for other features that may also have product translations. | ||
| Copyright © 2000 - 2009 MantisBT Group |
 |