0037133: [RR17Q4] Receipts, Quotations, etc. won't load after being listed and having a drop in connection

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View Revisions: Issue #37133		[ Back to Issue ]
Summary	0037133: [RR17Q4] Receipts, Quotations, etc. won't load after being listed and having a drop in connection

Revision	2017-10-20 12:18 by inaki_garcia
Steps To Reproduce	0. Log in the Web POS as "vallblanca" 1. Open any of the non pre-cached search and listing options on the dropdown menu (Receipts, Quotations...) 2. Click on the "magnifying glass" search button to make a search 3. Go offline by forcing a connection drop / disconnecting the network interface 4. Click on any of the listed items 5. NOTICE(1) that the loading screen appears and an error message shows up: "It has been an error with cash management" (to be addressed in another issue due to typo in the message: https://issues.openbravo.com/view.php?id=37134 [^]) enyo.js:953 POST http://qa-retail.openbravo.com/openbravo/org.openbravo.mobile.core.service.jsonrest/org.openbravo.retail.posterminal.PaidReceipts?authenticationClient=39363B0921BB4293B48383844325E84C&authenticationToken=%2BZ3ztKAJEG5YLVfBd1ccsw%3D%3D__%3B__4RK%2FsWL%2Bb3mk7nKEkSBt1%2FOBYcRqggc1ioVZmggvU1UAOhbQsUaIDY6sD4utj5TRMrKD5HQH4mHZJDiiz5QuwMeizTQakwkaNaCMEQKcDmNnS0HffIBLruNB%2BHE4V1q6SKS6jrP2QHj91q6JgLKH8MyN409Iphqn4%2BEVB4VS6xfTJGCNUfGPDgk09Ea%2BuXXMHEKtDN4ICBpIpp8UP%2F0DNtVThYX28Vw6m%2BCUl3Ga5RwSnkWLLG757%2FeSxQIiGuo4 [^] net::ERR_NAME_RESOLUTION_FAILED servicePOST error: 0, source: org.openbravo.retail.posterminal.PaidReceipts 267d44938e7620fe7ee99de8bca253b7.js:3076 It has been an error with cash management; line: Object.OB.UTIL.showError (http://qa-retail.openbravo.com/openbravo/web/js/gen/267d44938e7620fe7ee99de8bca253b7.js:11975:6 [^]) (,+) 6. Reconnect the network interface a few seconds later 7. NOTICE(2) that the POS stays stuck in the loading screen. The following log messages are shown: SynchronizationHelper timeout reached: This process(s) didn't finish: (77) showLoading Connection came back. Session still valid, so no action required; line: Object.success [as origSuccess] (http://qa-retail.openbravo.com/openbravo/web/js/gen/267d44938e7620fe7ee99de8bca253b7.js:6506:24 [^]) (,+) runSyncProcess: synchronization successfully done; line: http://qa-retail.openbravo.com/openbravo/web/js/gen/267d44938e7620fe7ee99de8bca253b7.js:32171:16 [^] (*,+)

Revision	2017-10-20 12:18 by inaki_garcia
Description	For those search and listing options of the Web POS dropdown menu which aren't pre-cached in the client side (Receipts, Quotations, Layaways, etc.), clicking on a listed item right after a connection drop occurs won't load said item, even if the connection is restored shortly after. It isn't possible to continue the process, even if the page is refreshed.

Revision	2017-10-20 11:35 by inaki_garcia
Steps To Reproduce	0. Log in the Web POS as "vallblanca" 1. Open any of the non pre-cached search and listing options on the dropdown menu (Receipts, Quotations...) 2. Click on the "magnifying glass" search button to make a search 3. Go offline by forcing a connection drop / disconnecting the network interface 4. Click on any of the listed items 5. NOTICE(1) that the loading screen appears and an error message shows up: "It has been an error with cash management" (to be addressed in another issue due to typo in the message) enyo.js:953 POST http://qa-retail.openbravo.com/openbravo/org.openbravo.mobile.core.service.jsonrest/org.openbravo.retail.posterminal.PaidReceipts?authenticationClient=39363B0921BB4293B48383844325E84C&authenticationToken=%2BZ3ztKAJEG5YLVfBd1ccsw%3D%3D__%3B__4RK%2FsWL%2Bb3mk7nKEkSBt1%2FOBYcRqggc1ioVZmggvU1UAOhbQsUaIDY6sD4utj5TRMrKD5HQH4mHZJDiiz5QuwMeizTQakwkaNaCMEQKcDmNnS0HffIBLruNB%2BHE4V1q6SKS6jrP2QHj91q6JgLKH8MyN409Iphqn4%2BEVB4VS6xfTJGCNUfGPDgk09Ea%2BuXXMHEKtDN4ICBpIpp8UP%2F0DNtVThYX28Vw6m%2BCUl3Ga5RwSnkWLLG757%2FeSxQIiGuo4 [^] net::ERR_NAME_RESOLUTION_FAILED servicePOST error: 0, source: org.openbravo.retail.posterminal.PaidReceipts 267d44938e7620fe7ee99de8bca253b7.js:3076 It has been an error with cash management; line: Object.OB.UTIL.showError (http://qa-retail.openbravo.com/openbravo/web/js/gen/267d44938e7620fe7ee99de8bca253b7.js:11975:6 [^]) (,+) 6. Reconnect the network interface a few seconds later 7. NOTICE(2) that the POS stays stuck in the loading screen. The following log messages are shown: SynchronizationHelper timeout reached: This process(s) didn't finish: (77) showLoading Connection came back. Session still valid, so no action required; line: Object.success [as origSuccess] (http://qa-retail.openbravo.com/openbravo/web/js/gen/267d44938e7620fe7ee99de8bca253b7.js:6506:24 [^]) (,+) runSyncProcess: synchronization successfully done; line: http://qa-retail.openbravo.com/openbravo/web/js/gen/267d44938e7620fe7ee99de8bca253b7.js:32171:16 [^] (*,+)

Revision	2017-10-20 11:35 by inaki_garcia
Description	For those search and listing options of the Web POS dropdown menu which aren't pre-cached in the client side (Receipts, Quotations, Layaways, etc.), clicking on a listed item right after a connection drop occurs won't load said item, even if the connection is restored shortly after. It isn't possible to continue the process, even if the page is refreshed.