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| View Revisions: Issue #34397 | [ Back to Issue ] | ||
| Summary | 0034397: [RR16Q4] Pay Open Tickets has a bad performance in certain environments. It induces a situation where a ticket can be completed | ||
| Revision | 2016-11-04 14:56 by lorenzofidalgo | ||
| Steps To Reproduce | 0-Login POS as vallblanca in a HighVol environment. 1-Create 10 different layaways that will be selected later with Pay Open Tickets feature. 2-In dropdown menu, go to Pay Open Tickets option. 3-Once the Open Tickets popup is open, click search button and select the 10 layaways that have been just created and click Done button. 4-Realise the screen will be blocked for a few seconds, but, after that, a receipt to be paid will appear: "0.00€ remaining to pay - Use Credit" and the screen will not be blocked anymore. Wait and check POS is takign too long to process that quantity of receipts/lines. |
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| Revision | 2016-11-04 14:44 by lorenzofidalgo | ||
| Steps To Reproduce | 0-Login POS as vallblanca in Store Server and HighVol environment (probably Store Server is not required). 1-Create 10 different layaways that will be selected later with Pay Open Tickets feature. 2-In dropdown menu, go to Pay Open Tickets option. 3-Once the Open Tickets popup is open, click search button and select the 10 layaways that have been just created and click Done button. 4-Realise the screen will be blocked for a few seconds, but, after that, a receipt to be paid will appear: "0.00€ remaining to pay - Use Credit" and the screen will not be blocked anymore. In addition to that, POS takes too long to process that quantity of receipts. |
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| Revision | 2016-11-04 14:44 by lorenzofidalgo | ||
| Description | Select some layaways to be paid with Pay Open Tickets feature has a poor performance. Besides, it is shown "0.00€ remaining to pay - Use Credit" and after some seconds, that receipt can be completed. I have been able to reproduce this feature in a RR16Q4 server with a Store Server environment and HighVol with only 10 Layaways, a possible situation in a real client. It is also reproducible with less than 10 Layaways. It is related with Remote Master Data Handling. Watch video with the behaviour: https://drive.google.com/file/d/0Bz1bUfkEffVIUTdkdTNRY1dxbTQ/view [^] |
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| Revision | 2016-11-04 13:13 by lorenzofidalgo | ||
| Description | Select some layaways to be paid with Pay Open Tickets feature has a poor performance. Besides, it is shown "0.00€ remaining to pay - Use Credit" and after some seconds, that receipt can be completed. I have been able to reproduce this feature in a RR16Q4 server with a Store Server environment and HighVol with only 10 Layaways, a possible situation in a real client. It is also reproducible with less than 10 Layaways. I suppose it is related with HighVol or some changeset added for RR16Q4. Watch video with the behaviour: https://drive.google.com/file/d/0Bz1bUfkEffVIUTdkdTNRY1dxbTQ/view [^] |
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| Revision | 2016-11-04 13:07 by lorenzofidalgo | ||
| Description | Select some layaways to be paid with Pay Open Tickets feature has a poor performance. Besides, it is shown "0.00€ remaining to pay - Use Credit" and after some seconds, that receipt can be completed. I have been able to reproduce this feature in a RR16Q4 server with a Store Server environment and HighVol with only 10 Layaways, a possible situation in a real client. It is also reproducible with less than 10 Layaways. |
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