Project:
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| ID | ||||||||||||
| 0057531 | ||||||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||||||
| design defect | [POS2] POS | major | always | 2024-12-23 12:12 | 2025-01-10 17:43 | |||||||
| Reporter | gowthamveeramuthu | View Status | public | |||||||||
| Assigned To | Bimla_vm | |||||||||||
| Priority | high | Resolution | open | Fixed in Version | ||||||||
| Status | scheduled | Fix in branch | Fixed in SCM revision | |||||||||
| Projection | none | ETA | none | Target Version | 24Q2 | |||||||
| OS | Any | Database | Any | Java version | ||||||||
| OS Version | Database version | Ant version | ||||||||||
| Product Version | SCM revision | |||||||||||
| Review Assigned To | ||||||||||||
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| Regression date | ||||||||||||
| Regression introduced in release | ||||||||||||
| Regression introduced by commit | ||||||||||||
| Triggers an Emergency Pack | No | |||||||||||
| Summary | 0057531: in Backoffice Sales order Payment details is not same as customer paid | |||||||||||
| Description | The amount paid by customer is not showing correctly in Sales order's -> payment Details tab. sales total amount is 18.90 customer paid 1. 0.60 as cash 2. 100 as voucher/card (overpayment) in Sales order -> payment details tab its showing as 1. cash => received amount as 1 (linked payment_in shows 0.60) 2. voucher => received amount as 18.50 (linked payment_in shows 100) 3. cash => received amount as -0.60 (there was no -0.60 showed in POS while doing payment. but in receipt shown as change) | |||||||||||
| Steps To Reproduce | https://livebuilds.openbravo.com/context/retail_pos2_modules_pgsql [^] add product "HeadLamp Ultralight" (18.90) click on pay enter 0.60 in keypad and click cash. now cash payment 0.60 is registered. enter 100 in keypad and click on voucher now voucher payment 100 is registered. click on "Done" check the sales order details in Backoffice | |||||||||||
| Tags | No tags attached. | |||||||||||
| Attached Files |  POS Receipt.png [^] (158,048 bytes) 2024-12-23 12:13
POS payment .png [^] (144,023 bytes) 2024-12-23 12:13
PaymentDeatils-all.png [^] (333,983 bytes) 2024-12-23 12:13 PaymentDeatils1.png [^] (97,418 bytes) 2024-12-23 12:13
PaymentDeatils2.png [^] (95,858 bytes) 2024-12-23 12:13
PaymentDeatils3.png [^] (99,724 bytes) 2024-12-23 12:13
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(0174015) aaroncalero (manager) 2025-01-10 17:43 |
Moving to design defect. We need input from product management to define the behavior in this cases and then implement what it is specified. For context: the code that is triggering this strange behavior has existed for almost 10 years |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2024-12-23 12:12 | gowthamveeramuthu | New Issue | |
| 2024-12-23 12:12 | gowthamveeramuthu | Assigned To | => Retail |
| 2024-12-23 12:12 | gowthamveeramuthu | Triggers an Emergency Pack | => No |
| 2024-12-23 12:13 | gowthamveeramuthu | File Added: POS Receipt.png | |
| 2024-12-23 12:13 | gowthamveeramuthu | File Added: POS payment .png | |
| 2024-12-23 12:13 | gowthamveeramuthu | File Added: PaymentDeatils-all.png | |
| 2024-12-23 12:13 | gowthamveeramuthu | File Added: PaymentDeatils1.png | |
| 2024-12-23 12:13 | gowthamveeramuthu | File Added: PaymentDeatils2.png | |
| 2024-12-23 12:13 | gowthamveeramuthu | File Added: PaymentDeatils3.png | |
| 2024-12-24 07:12 | guillermogil | Assigned To | Retail => jorgewederago |
| 2024-12-24 07:12 | guillermogil | Status | new => acknowledged |
| 2024-12-26 07:34 | Bimla_vm | Assigned To | jorgewederago => Bimla_vm |
| 2024-12-26 07:34 | Bimla_vm | Status | acknowledged => scheduled |
| 2025-01-10 17:43 | aaroncalero | Note Added: 0174015 | |
| 2025-01-10 17:43 | aaroncalero | Type | defect => design defect |
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Issue History |
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