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ID
0055290
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[POS2] POSmajoralways2024-04-23 10:582024-04-26 11:34
ReporterkchoperenaView Statuspublic 
Assigned ToRajesh_18 
PriorityhighResolutionopenFixed in Version
StatusscheduledFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0055290: Credit note owner data is not filled when the CRM connector is configured and a credit note is printed on the creation or used

DescriptionHaving the CRM connector without coding configured, the businessPartnerName & businessPartnerId are not filled when the credit note is created and printed or when we use it to pay a ticket

However, using the menu option to open and print a credit note works correctly
Steps To ReproducePRE-REQUIREMENTS:
- Configure the CRM without coding at the Organization level
- Configure a payment method as credit note to be used in WebPOS
    - Set Payment Provider as Credit Note Provider
    - Set Payment Method type as Credit Note Payment Type

CASE 1 - Creation of a credit note
1.- Log into the POS2
2.- Add a product to the ticket. The business partner should be selected from a CRM connector
3.- Set the line as a return line
4.- Use the payment method configured as credit note for the refund

RESULT:
The credit note template does not show the business partner name correctly. You can check the data on the printCreditNote function of the front-end

CASE 2 - Use the credit note as payment method
1.- Log into the POS2
2.- Add a product to the ticket. The business partner should be selected from a CRM connector
3.- Pay it with the credit note created in the case 1

RESULT:
The credit note template does not show the business partner name correctly. You can check the data on the printCreditNote function of the front-end
TagsNo tags attached.
Attached Filespng file icon Screenshot from 2024-04-23 10-52-38.png [^] (229,213 bytes) 2024-04-23 10:59

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-  Notes
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- Issue History
Date Modified Username Field Change
2024-04-23 10:58 kchoperena New Issue
2024-04-23 10:58 kchoperena Assigned To => Retail
2024-04-23 10:58 kchoperena Triggers an Emergency Pack => No
2024-04-23 10:59 kchoperena File Added: Screenshot from 2024-04-23 10-52-38.png
2024-04-25 11:52 kchoperena Summary Credit note owner data is not filled when the CRM connector is configured and a credit note is printed on the creation => Credit note owner data is not filled when the CRM connector is configured and a credit note is printed on the creation or used
2024-04-25 11:52 kchoperena Description Updated View Revisions
2024-04-25 11:52 kchoperena Steps to Reproduce Updated View Revisions
2024-04-26 00:04 guilleaer Status new => acknowledged
2024-04-26 11:34 Rajesh_18 Assigned To Retail => Rajesh_18
2024-04-26 11:34 Rajesh_18 Status acknowledged => scheduled


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