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ID
0052825
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[POS2] POSminorhave not tried2023-06-22 09:512024-04-06 07:19
ReporteralostaleView Statuspublic 
Assigned ToRajesh_18 
PrioritynormalResolutionopenFixed in Version
StatusscheduledFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0052825: uneeded CRM requests on customer view info

DescriptionUnneeded HTTP requests to CRM are performed when opening customer View Info popup.
Steps To ReproduceOpen browser's network panel to check http xhr requests.

1. Select a CRM customer for the ticket
2. Click on the customer at ticket's header and select View Info in the drop down menu
   ERROR: 2 identical requests to the CRM are executed with action: searchByID_Object (1 should be enough)
3. Close the poup
   ERROR: a request to CRM is performed, in this case with action searchByID_Object but without any params
TagsNo tags attached.
Attached Files

- Relationships Relation Graph ] Dependency Graph ]

-  Notes
(0162899)
guilleaer (manager)
2024-04-05 23:30

Added due date because retail team considers this issue important

- Issue History
Date Modified Username Field Change
2023-06-22 09:51 alostale New Issue
2023-06-22 09:51 alostale Assigned To => Retail
2023-06-22 09:51 alostale Triggers an Emergency Pack => No
2024-03-05 07:24 alostale Steps to Reproduce Updated View Revisions
2024-04-05 23:30 guilleaer Note Added: 0162899
2024-04-05 23:30 guilleaer Status new => acknowledged
2024-04-06 07:19 Rajesh_18 Assigned To Retail => Rajesh_18
2024-04-06 07:19 Rajesh_18 Status acknowledged => scheduled


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