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TypeCategorySeverityReproducibilityDate SubmittedLast Update
design defect[POS2] POSmajorhave not tried2021-06-22 10:072024-01-04 17:36
ReportershuehnerView Statuspublic 
Assigned ToTriage Platform Base 
PrioritynormalResolutionunable to reproduceFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo

0047199: POS2 Login is no longer possible with Firefox browser

DescriptionPOS2 was possible to being used with Firefox browser during all development.

Recently (maybe >=2 weeks or so) that is no longer working and instead just opening the POS2 URL shows an error instead of the expected Login page:

"The operation is insecure."

The browser console shows an error related to serviceworker registration which is likely causing this behavior:

Failed to register/update a ServiceWorker for scope ‘ [^]’: Storage access is restricted in this context due to user settings or private browsing mode.
Steps To ReproduceGo to pos2 context in livebuilds using Firefox browser (tested on v89) [^]

TagsNo tags attached.
Attached Filespng file icon 47199-error.png [^] (7,379 bytes) 2021-06-22 10:07

png file icon 47199-console-error.png [^] (38,967 bytes) 2021-06-22 10:07

- Relationships Relation Graph ] Dependency Graph ]

-  Notes
alostale (manager)
2021-06-25 09:42

I'm not able to reproduce the issue (FF 89.0.1).

Might this be due to some configuration you could have (ie. service workers won't work whn cookie policy is "keep until I close firefox" [1]).

Also note Firefox does not support IndexedDB in private browsing mode [2]. Although in this case the message is a bit different:

  * UX: Cannot open database POS2_masterdata
  * console: Uncaught (in promise) Error: No available storage method found.
    r localforage.js:2718

[1] [^]
[2] [^]
shuehner (administrator)
2021-07-01 13:05

Hi thanks for investigating,

looks i had hit FF problem [1] from your list.

With that i would suggest to keep this issue open for people to find the info (if they hit it). But otherwise just watch and wait for Firefox to solve them eventually.
Checking their history + linked issue both are apparently being looked at indirectly in scope of other work.
alostale (manager)
2021-07-13 09:03

Moving to DD: this issue won't be fixed from Openbravo as it is a Firefox bug
shuehner (administrator)
2024-01-04 17:36

Re-checking with FF 121 i cannot reproduce the behavior anymore (even with 'Delete cookies and site data when Firefox is closed')

The references FF bugzilla entry is not marked as fixed so like other browser work indirectly fixes the issue we were having here.

- Issue History
Date Modified Username Field Change
2021-06-22 10:07 shuehner New Issue
2021-06-22 10:07 shuehner Assigned To => Retail
2021-06-22 10:07 shuehner Triggers an Emergency Pack => No
2021-06-22 10:07 shuehner File Added: 47199-error.png
2021-06-22 10:07 shuehner File Added: 47199-console-error.png
2021-06-22 10:08 shuehner Resolution time => 1626127200
2021-06-25 09:42 alostale Note Added: 0129789
2021-06-25 09:42 alostale Assigned To Retail => shuehner
2021-06-25 09:42 alostale Status new => feedback
2021-07-01 13:05 shuehner Note Added: 0130060
2021-07-01 13:05 shuehner Issue Monitored: shuehner
2021-07-05 12:45 shuehner Resolution time 1626127200 =>
2021-07-05 12:45 shuehner Assigned To shuehner => platform
2021-07-05 12:45 shuehner Status feedback => new
2021-07-05 12:45 shuehner Status new => acknowledged
2021-07-13 09:03 alostale Note Added: 0130399
2021-07-13 09:03 alostale Type defect => design defect
2022-02-01 08:07 alostale Assigned To platform => Triage Platform Base
2024-01-04 17:35 shuehner Status acknowledged => scheduled
2024-01-04 17:36 shuehner Note Added: 0158875
2024-01-04 17:36 shuehner Status scheduled => closed
2024-01-04 17:36 shuehner Resolution open => unable to reproduce

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