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TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Retail Modules] Web POSmajoralways2020-08-27 17:392020-09-17 07:59
ReporterguillermogilView Statuspublic 
Assigned Toranjith_qualiantech_com 
PrioritynormalResolutionfixedFixed in VersionRR20Q4
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo

0044914: If a popup raises during Refresh scanning does not work

DescriptionIf a popup raises during Refresh scanning does not work.
The main problem is that scanMode is false then the popup raises and puts the originalScanMode as false. As soon as the popup closes it returns to the previous state, false in this case. No scan until a manual action happens.
Steps To ReproduceEnsure you have "Use External Input"

While logged on WebPOS
Click Refesh data
And force on the console the popup with the following: OB.UTIL.showConfirmation.display('test')

You will notice that scanner stops working when the popup gets closed

Popup can be raised on hooks or lots of places although it is quick to force it manually.
We've noticed sometimes with Nexo Login Fail Popup although it is a problem on the structure of the scanningFocus and originalScanMode

See the following video: [^]
Proposed SolutionoriginalScanMode needs to be smarter as it does not makes sense to set a scanMode = false in case we are on POS/SCO on the standard page with no popup opened.
TagsNo tags attached.
Attached Files

- Relationships Relation Graph ] Dependency Graph ]

-  Notes
hgbot (developer)
2020-09-16 06:06

Merge Request created: [^]
hgbot (developer)
2020-09-17 07:59

Directly closing issue as related merge request is already approved.

Repository: [^]
Changeset: 28855e3feecf2ecaf13e7f97af4bddf0e6bd558e
Author: Ranjith S R <>
Date: 2020-09-16T09:35:57+05:30
URL: [^]

Fixed ISSUE-44914: Original Scanmode should be updated when terminal is ready
* If any popup opens before terminal is ready, originalScanMode is updated with terminal scanMode since viewScanMode will not be defined

M web/
hgbot (developer)
2020-09-17 07:59

Merge request merged: [^]

- Issue History
Date Modified Username Field Change
2020-08-27 17:39 guillermogil New Issue
2020-08-27 17:39 guillermogil Assigned To => Retail
2020-08-27 17:39 guillermogil Regression date => 2020-09-14
2020-08-27 17:39 guillermogil Triggers an Emergency Pack => No
2020-08-27 17:43 guillermogil Steps to Reproduce Updated View Revisions
2020-08-27 17:43 guillermogil Relationship added has duplicate 0044908
2020-08-27 17:45 guillermogil Regression date 2020-09-14 =>
2020-09-11 07:32 ranjith_qualiantech_com Assigned To Retail => ranjith_qualiantech_com
2020-09-14 06:46 ranjith_qualiantech_com Status new => scheduled
2020-09-16 06:06 hgbot Note Added: 0123080
2020-09-17 07:59 hgbot Resolution open => fixed
2020-09-17 07:59 hgbot Status scheduled => closed
2020-09-17 07:59 hgbot Fixed in Version => RR20Q4
2020-09-17 07:59 hgbot Note Added: 0123124
2020-09-17 07:59 hgbot Note Added: 0123125

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