Anonymous | Login
Project:
RSS
  
News | My View | View Issues | Roadmap | Summary

View Issue DetailsJump to Notes ] Issue History ] Print ]
ID
0042327
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Retail Modules] Loyalty Programs for Web POSminoralways2019-11-19 15:102019-11-20 12:23
Reporterinaki_garciaView Statuspublic 
Assigned ToRetail 
PrioritynormalResolutionopenFixed in Version
StatusnewFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionmainSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0042327: [19Q4] [UX] Member ID and Category fields aren't displayed when creating a subscription offline and after syncing in online

DescriptionCreating a new loyalty subscription for a Customer / Business Partner work correctly both with the POS online and offline. However, in the case for the offline mode, the
values aren't displayed after syncing the changes to the backoffice.
Steps To ReproducePRECONDITION: "Loyalty Programs" and "Loyalty Programs for Web POS" modules must be installed.

-- In the ERP: perform basic setup for Loyalty Programs (as shown in the OB Wiki page: http://wiki.openbravo.com/wiki/Projects:Loyalty_Programs/User_Guide#Who_can_subscribe_clients.3F [^])
0. Log in the ERP and change the role to "The White Valley Group Admin"
1. Go to "Channel - Touchpoint Type" an open a record in form (p.e. VBS POS Terminal Type)
2. In the "Loyalty" section, check the "Enable Loyalty Features" box, and check the newly shown "Can Subscribe to Loyalty Programs" box
3. Go to the "Document Sequence" window, and create a new record for the "The White Valley Group" organization
4. Go to "Loyalty Program" window and create a new record and subtab records with the previously created document sequence set in the "Member Identifier Sequence"
field


-- In the POS
0. Log in a terminal belonging to the loyalty program enabled terminal type; in this case, VBS-1
1. Create a new customer by using the "* New Customer" button in the "Assign a customer" popup.
2. Go into Offline mode by disconnecting/disabling the active network connection of the device in use, and by navigating to the profile details of the dropdown menu if
needed.
3. Click on the contextual button (three vertical dots) on the previously created customer, and click on the "View Details" option.
4. In the "Customer details" window try to add a "Loyalty Card" by clicking in the orange "plus" shaped button at the bottom
5. Click on the "New Subscription" button and follow the indications in the prompted popups to create a new subscription
6. Save the newly added subscription, and close all of the popups back to the "Assign a customer" popup
7. Go back into Online mode by reconecting
8. Repeat steps 3 and 4, to show the subscriptions
9. In the "View <new customer> Loyalty Subsctiption(s)" popup, check that the record with the subscription and it's details from the "View details" contextual menu
option show as in the attached screenshots
NOTICE that the subscription is correctly synced to the backend in the "Subscriptions" subtab of the previously created "Loyalty Program", with properly generated
Member ID value, and its corresponding subscription Category field. But neither are shown in the POS, unless an incremental or masterdata refresh is performed.
TagsNo tags attached.
Attached Filesjpg file icon Screenshot_20191119-144626_Chrome.jpg [^] (253,474 bytes) 2019-11-19 15:14


jpg file icon Screenshot_20191119-144709_Chrome.jpg [^] (267,179 bytes) 2019-11-19 15:14

- Relationships Relation Graph ] Dependency Graph ]

-  Notes
There are no notes attached to this issue.

- Issue History
Date Modified Username Field Change
2019-11-19 15:10 inaki_garcia New Issue
2019-11-19 15:10 inaki_garcia Assigned To => Retail
2019-11-19 15:10 inaki_garcia Triggers an Emergency Pack => No
2019-11-19 15:10 inaki_garcia Issue generated from 0042325
2019-11-19 15:14 inaki_garcia File Added: Screenshot_20191119-144626_Chrome.jpg
2019-11-19 15:14 inaki_garcia File Added: Screenshot_20191119-144709_Chrome.jpg
2019-11-20 12:23 inaki_garcia Issue cloned 0042344


Copyright © 2000 - 2009 MantisBT Group
Powered by Mantis Bugtracker