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ID
0040077
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Retail Modules] Omnichannelminorhave not tried2019-01-30 17:342019-01-30 17:34
ReporterplujanView Statuspublic 
Assigned ToRetail 
PrioritynormalResolutionopenFixed in Version
StatusnewFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionmainSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0040077: [RR19Q1] [OMNI] Deferred service error on picking a non valid ticket

DescriptionDeferred services lets the user to pick an open ticket to add the service. However, some tickets should not be eligible for such action and under current implementation, picking the wrong one generates an exception.
Steps To Reproduce1. Create a simple ticket with one line, pay it and synchronize it.
2. Use the "Cancel and Replace" menu option to create a new version of the ticket created in the previous step. Let this new ticket open.
3. Create a new ticket and add a product which has a deferred product associated.
4. Pay this ticket and have it synchronized.
5. Seek for the ticket payed in step 4 and click the "services" icon.
6. Select the deferred service and, in the "Not Editable Receipt" pop up, pick the ticket created in step 2. See the error shown (attached screenshot)
Proposed SolutionThe root cause of the issue is the unfiltered list in the "non editable receipt" pop up. Only those tickets allowing to be modified should be shown.
TagsNo tags attached.
Attached Filespng file icon AddDeferredServiceToTicket.png [^] (83,157 bytes) 2019-01-30 17:34

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- Issue History
Date Modified Username Field Change
2019-01-30 17:34 plujan New Issue
2019-01-30 17:34 plujan Assigned To => Retail
2019-01-30 17:34 plujan File Added: AddDeferredServiceToTicket.png
2019-01-30 17:34 plujan Triggers an Emergency Pack => No


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