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ID
0057240
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[POS2] POSminoralways2024-11-21 16:532024-11-21 17:54
ReportersofidossantView Statuspublic 
Assigned ToRetail 
PriorityhighResolutioninvalidFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionpiSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0057240: NULL in address with CRM

DescriptionWhen we remove the mandatory from some fields in the CRM of address, when we save a record, we get the null in all the fields that are not filled.
Steps To Reproduce1 - Change the configuration in CRM (attached video)
2- Open the webpos2, and create a new customer
3 - Create a new address for the new customer

See the address with NULL
VIDEO https://drive.google.com/file/d/1EtQB7uevOJfm9Ky79GlbuVxrtFxPMK6V/view?usp=sharing [^]
TagsNo tags attached.
Attached Files

- Relationships Relation Graph ] Dependency Graph ]

-  Notes
(0172442)
guilleaer (manager)
2024-11-21 17:54

Firts of all, issues should not be reported in a video. Video can be used as an additional resource but not the main one.

I reject the issue because i consider a wrong configuration:

This happens because in your configuration the name is marked to be "used as record identifier". If the value of the property is empty null is shown.
Same for the title of the dialog which shows the details of the address.

If a field can be null it is not recommended to put it as a record identifier. In that case select other field.

By the way, working with openbravo CRM connector is not a good idea to make not mandatory some properties, because they are needd for openbravo to work.
Take into account that CRM configuration is aimed to be done by a consultant who knows how internally works the CRM so not all configurations are valid.

- Issue History
Date Modified Username Field Change
2024-11-21 16:53 sofidossant New Issue
2024-11-21 16:53 sofidossant Assigned To => Retail
2024-11-21 16:53 sofidossant Triggers an Emergency Pack => No
2024-11-21 17:54 guilleaer Note Added: 0172442
2024-11-21 17:54 guilleaer Status new => closed
2024-11-21 17:54 guilleaer Resolution open => invalid


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