0054641: Error in remittances in status "Liquidated in Remittance" and cancellation of invoices

Description

The problem is very similar to the one reported in issue 52963, the difference is the remittance payment status.

In issue 52963 the payment status is "REM_SENT" and in this new case it is "REM_CANCEL" (Settled in Remittance).

Steps To Reproduce

Demo video: https://drive.google.com/file/d/1XLCflZ6kHqRNdAAP5t9-5KRZsB6wsQzu/view?usp=sharing [^]

With the basic remittance configuration provided in the wiki in the F&B client perform the following actions:
1 - Create an invoice in the 'Purchase Invoice' window with a remittance-capable payment method or 'Remittance' and complete it.
2 - In the 'Remittance" window, create a new remittance. Add the previously created invoice from the 'Select Orders or Invoices" button and process the remittance.
3 - Go to the invoice created, from the button 'Reactivate' proceed to cancel it, selecting the option "Void".
4 - Verify that a new cancellation invoice is created, it appears as paid when the original one is not. If we verify the details of your payments, we will find a payment in negative, if we browse it, we will see that the amount is 0 and a negative credit is generated that the business partner never gets.

Tags

No tags attached.

Attached Files

Relationships [ Relation Graph ] [ Dependency Graph ]

related to

defect

0052963

closed

jamie_reid

Error in remittances and cancellation of invoices

Notes
(0161649) psanjuan (manager) 2024-03-05 09:50 edited on: 2024-03-05 11:27	Proposed solution: As any other payment method waiting to be executed it will not be possible to directly void an invoice included in a remittance. Openbravo will show an error message saying that the remittance in which the invoice is include needs to be either settled or protested. Once that action is executed, it will be possible to void that invoice. If an invoice with status "Liquidado en Remesa" requires to be voided, it will be possible, but the relationship of it with the payment which was made will remain, because that invoice was paid. On the other hand, the void one will remain as pending to be paid, because that one is the one that needs to be refunded to the supplier.

(0161882) kousalya_r (developer) 2024-03-08 10:59	https://drive.google.com/file/d/1zY5m9-ogjTCFyhcv-Wtl6sxrGvcNywgD/view?usp=drive_link [^] Cannot reproduce the issue. Negative payment is not created for voided invoice.

Issue History
Date Modified	Username	Field	Change
2024-02-09 20:45	axelmercado	New Issue
2024-02-09 20:45	axelmercado	Assigned To	=> Triage Omni OMS
2024-02-09 20:46	axelmercado	Relationship added	related to 0052963
2024-02-28 18:40	axelmercado	Description Updated	View Revisions
2024-02-28 18:40	axelmercado	Steps to Reproduce Updated	View Revisions
2024-03-05 09:41	psanjuan	Note Added: 0161648
2024-03-05 09:42	psanjuan	Note Deleted: 0161648
2024-03-05 09:50	psanjuan	Note Added: 0161649
2024-03-05 09:51	psanjuan	Note Edited: 0161649	View Revisions
2024-03-05 10:20	psanjuan	Note Edited: 0161649	View Revisions
2024-03-05 11:27	psanjuan	Note Edited: 0161649	View Revisions
2024-03-06 18:12	aferraz	Severity	critical => major
2024-03-08 10:59	kousalya_r	Note Added: 0161882
2024-03-08 11:11	aferraz	Status	new => closed
2024-03-08 11:11	aferraz	Resolution	open => unable to reproduce