0049544: Problem in the ExportOrder call with a user containing a role with the "Restrict backend access" check enabled.

org.openbravo.base.secureApp.DefaultValidationException: Unable to read default Role for:15AFDDAF26B6463F9F4043D54B98825F at org.openbravo.base.secureApp.LoginUtils.validateDefault(LoginUtils.java:473) at org.openbravo.base.secureApp.LoginUtils.getLoginDefaults(LoginUtils.java:435) at org.openbravo.base.secureApp.HttpSecureAppServlet.service(HttpSecureAppServlet.java:292) at org.openbravo.client.kernel.BaseKernelServlet.callServiceInSuper(BaseKernelServlet.java:89) at org.openbravo.mobile.core.process.WebServiceAuthenticatedServlet.service(WebServiceAuthenticatedServlet.java:67) at org.openbravo.mobile.core.process.MobileService.service(MobileService.java:132) at javax.servlet.http.HttpServlet.service(HttpServlet.java:742) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.openbravo.utils.SessionExpirationFilter.doFilter(SessionExpirationFilter.java:66) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.openbravo.utils.CharsetFilter.doFilter(CharsetFilter.java:38) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.openbravo.client.kernel.KernelFilter$1.doAction(KernelFilter.java:65) at org.openbravo.dal.core.ThreadHandler.run(ThreadHandler.java:47) at org.openbravo.client.kernel.KernelFilter.doFilter(KernelFilter.java:74) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.openbravo.dal.core.DalRequestFilter$1.doAction(DalRequestFilter.java:96) at org.openbravo.dal.core.ThreadHandler.run(ThreadHandler.java:47) at org.openbravo.dal.core.DalRequestFilter.doFilter(DalRequestFilter.java:118) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.apache.logging.log4j.web.Log4jServletFilter.doFilter(Log4jServletFilter.java:71) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:493) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81) at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:660) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343) at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:798) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:806) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1498) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.base/java.lang.Thread.run(Thread.java:829)

Issue History
Date Modified	Username	Field	Change
2022-06-13 22:04	axelmercado	New Issue
2022-06-13 22:04	axelmercado	Assigned To	=> Triage Platform Conn
2022-06-13 22:04	axelmercado	OBNetwork customer	=> Gold
2022-06-13 22:04	axelmercado	Support ticket	=> 43112
2022-06-13 22:04	axelmercado	Triggers an Emergency Pack	=> No
2022-06-13 23:21	rafaroda	Tag Attached: NOR
2022-06-15 10:52	caristu	Note Added: 0138362
2022-06-15 10:52	caristu	Assigned To	Triage Platform Conn => Retail
2022-06-15 10:52	caristu	Category	Retail API => Web POS
2022-06-15 10:52	caristu	Assigned To	Retail => axelmercado
2022-06-15 10:52	caristu	Status	new => feedback
2022-06-15 11:01	caristu	Relationship added	related to 0048976
2022-06-15 11:35	caristu	Relationship deleted	related to 0048976
2022-06-15 20:06	axelmercado	Note Added: 0138385
2022-06-15 20:06	axelmercado	File Added: example1.png
2022-06-16 16:12	axelmercado	Status	feedback => new
2022-06-16 16:13	axelmercado	Assigned To	axelmercado => Retail
2022-06-16 16:55	caristu	Note Added: 0138436
2022-06-16 16:55	caristu	Assigned To	Retail => axelmercado
2022-06-16 16:55	caristu	Status	new => feedback
2022-06-22 19:19	axelmercado	Note Added: 0138652
2022-06-22 19:19	axelmercado	File Added: stacktraceerrorapi.txt
2022-06-22 19:19	axelmercado	Status	feedback => new
2022-06-23 12:46	caristu	Note Added: 0138695
2022-06-23 12:46	caristu	Status	new => feedback
2022-06-23 13:38	axelmercado	Note Added: 0138696
2022-06-23 13:38	axelmercado	Status	feedback => new
2022-06-23 13:39	axelmercado	Note Added: 0138697
2022-06-23 13:48	caristu	Note Added: 0138699
2022-06-23 13:48	caristu	Status	new => feedback
2022-06-23 16:54	axelmercado	Note Added: 0138703
2022-06-23 16:54	axelmercado	Status	feedback => new
2022-06-23 18:20	caristu	Review Assigned To	=> caristu
2022-06-23 18:20	caristu	Note Added: 0138712
2022-06-23 18:20	caristu	Status	new => closed
2022-06-23 18:20	caristu	Resolution	open => fixed
2022-06-23 18:20	caristu	Relationship added	related to 0044564

Notes
(0138362) caristu (viewer) 2022-06-15 10:52	Reassigning it to the Retail team as this is the ExportOrder web services exposed by the posterminal module. Apart from this could you provide the stack trace of the error that you are receiving? I'm not able to reproduce the problem in an standard environment.

(0138385) axelmercado (viewer) 2022-06-15 20:06	I attach an image of the error.

(0138436) caristu (viewer) 2022-06-16 16:55	Can't you provide the error stack trace from the log? That would help to identify the root cause of the error, because that message seems not to be coming from the standard sources.

(0138652) axelmercado (viewer) 2022-06-22 19:19	I attach a stacktrace with the error

(0138695) caristu (viewer) 2022-06-23 12:46	In pi that stack trace is not followed because of the following fix[1], that prevents reaching the part of the code which is throwing the exception. Is that fix present in the environment where the problem is reproduced? [1] https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/commit/c9c8815d52435b521dd1805c532c71bc99dd5d34 [^]

(0138696) axelmercado (viewer) 2022-06-23 13:38	I checked it and they don't have that patch

(0138697) axelmercado (viewer) 2022-06-23 13:39	We reproduce the error in a pristine in client version

(0138699) caristu (viewer) 2022-06-23 13:48	Can you please confirm that by applying the patch[1] the problem gets fixed? [1] https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/commit/c9c8815d52435b521dd1805c532c71bc99dd5d34 [^]

(0138703) axelmercado (viewer) 2022-06-23 16:54	I applied the patch and it works

(0138712) caristu (viewer) 2022-06-23 18:20	Already fixed by 0044564