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| ID | ||||||||||||
| 0040077 | ||||||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||||||
| defect | [Retail Modules] Omnichannel | minor | have not tried | 2019-01-30 17:34 | 2019-01-30 17:34 | |||||||
| Reporter | plujan | View Status | public | |||||||||
| Assigned To | Retail | |||||||||||
| Priority | normal | Resolution | open | Fixed in Version | ||||||||
| Status | new | Fix in branch | Fixed in SCM revision | |||||||||
| Projection | none | ETA | none | Target Version | ||||||||
| OS | Any | Database | Any | Java version | ||||||||
| OS Version | Database version | Ant version | ||||||||||
| Product Version | main | SCM revision | ||||||||||
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| Regression level | ||||||||||||
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| Regression introduced in release | ||||||||||||
| Regression introduced by commit | ||||||||||||
| Triggers an Emergency Pack | No | |||||||||||
| Summary | 0040077: [RR19Q1] [OMNI] Deferred service error on picking a non valid ticket | |||||||||||
| Description | Deferred services lets the user to pick an open ticket to add the service. However, some tickets should not be eligible for such action and under current implementation, picking the wrong one generates an exception. | |||||||||||
| Steps To Reproduce | 1. Create a simple ticket with one line, pay it and synchronize it. 2. Use the "Cancel and Replace" menu option to create a new version of the ticket created in the previous step. Let this new ticket open. 3. Create a new ticket and add a product which has a deferred product associated. 4. Pay this ticket and have it synchronized. 5. Seek for the ticket payed in step 4 and click the "services" icon. 6. Select the deferred service and, in the "Not Editable Receipt" pop up, pick the ticket created in step 2. See the error shown (attached screenshot) | |||||||||||
| Proposed Solution | The root cause of the issue is the unfiltered list in the "non editable receipt" pop up. Only those tickets allowing to be modified should be shown. | |||||||||||
| Tags | No tags attached. | |||||||||||
| Attached Files |  AddDeferredServiceToTicket.png [^] (83,157 bytes) 2019-01-30 17:34
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Issue History |
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| Date Modified | Username | Field | Change |
| 2019-01-30 17:34 | plujan | New Issue | |
| 2019-01-30 17:34 | plujan | Assigned To | => Retail |
| 2019-01-30 17:34 | plujan | File Added: AddDeferredServiceToTicket.png | |
| 2019-01-30 17:34 | plujan | Triggers an Emergency Pack | => No |
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Issue History |
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