Project:
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| ID | ||||||||||||
| 0037855 | ||||||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||||||
| design defect | [Retail Modules] Web POS | major | always | 2018-02-07 18:07 | 2018-05-18 11:46 | |||||||
| Reporter | ngarcia | View Status | public | |||||||||
| Assigned To | rqueralta | |||||||||||
| Priority | urgent | Resolution | open | Fixed in Version | ||||||||
| Status | scheduled | Fix in branch | Fixed in SCM revision | |||||||||
| Projection | none | ETA | none | Target Version | ||||||||
| OS | Any | Database | Any | Java version | ||||||||
| OS Version | Database version | Ant version | ||||||||||
| Product Version | SCM revision | |||||||||||
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| Regression introduced in release | ||||||||||||
| Regression introduced by commit | ||||||||||||
| Triggers an Emergency Pack | No | |||||||||||
| Summary | 0037855: Grand total is modified and do not match paid amount if sales invoice with discount is reactivated and completed again | |||||||||||
| Description | Grand total is modified and do not match paid amount if sales invoice with discount is reactivated and completed again | |||||||||||
| Steps To Reproduce | In the backend: Change 'Entregas IVA 21%' rate from 21 to 16 Change 'Avalanche transceiver' product's price to 52 in 'The White Valley Group Sale Price List Version' price list (Price Includes Tax) Add a Price Adjustment in Discounts and Promotions window: Discount %: 2.3 Included Products: Only those defined Add 'Avalanche transceiver' in products tab In the POS: Do the cash up Create a new receipt Add two units of 'Avalanche transceiver' Check the total amount is 101.61 Do the cash up again In the backend: Check the created sales order and sales invoice have a total gross amount of 101.61 Reactivate and complete the invoice and change it changes to 101.62 (The same amount is obtained if the documents are created in the backoffice) | |||||||||||
| Tags | No tags attached. | |||||||||||
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(0103130) marvintm (manager) 2018-03-09 11:27 |
This issue is a design defect, because the root cause of it is that the backend is calculating the receipts slightly different than the Web POS. Regardless of this, reactivating an invoice is not a recommended practice, and specially in the context of invoices coming from Retail, it's a flow which changes existing data which was already booked (related to tickets which in most cases the customer already got in printed format), and in many cases the document was already synchronized to some external systems. It's a better idea to void the invoice instead, and generate a new one, to keep trace of the changes done. |
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Notes |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2018-02-07 18:07 | ngarcia | New Issue | |
| 2018-02-07 18:07 | ngarcia | Assigned To | => Retail |
| 2018-02-07 18:07 | ngarcia | Regression date | => 2018-02-27 |
| 2018-02-07 18:07 | ngarcia | Triggers an Emergency Pack | => No |
| 2018-02-07 18:07 | ngarcia | Issue Monitored: networkb | |
| 2018-02-07 18:07 | ngarcia | Relationship added | related to 0037840 |
| 2018-02-12 12:31 | maite | Resolution time | => 1519686000 |
| 2018-02-12 12:31 | maite | Regression date | 2018-02-27 => |
| 2018-02-27 00:05 | rqueralta | Assigned To | Retail => rqueralta |
| 2018-02-27 00:05 | rqueralta | Status | new => scheduled |
| 2018-03-09 11:25 | marvintm | Resolution time | 1519686000 => |
| 2018-03-09 11:25 | marvintm | Type | defect => design defect |
| 2018-03-09 11:27 | marvintm | Note Added: 0103130 | |
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Issue History |
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