0034225: Corrupted Orders - Sum of lines is not the total gross of the order

Description

Sometimes (not frequently) one customer who works with price including taxes but use a 0% percentage get corrupted orders where the amount of the sum of the lines is not equal to the total gross of the order.

Payments always match with the total amount of the order.

Apparently, the correct amount is given by the lines, but we are not sure of that.

After a deep research we know that this happens when a order is created, then more orders are created and paid and finally the previous order is paid.

To get more information in the customer environment we added a log which is shown when this issue happens. (you can find it in dataordersave.js file)

        _.each(this.get('lines').models, function (line) {
          var fieldValue = line.get('discountedNet');
          if (!fieldValue) {
            isFieldUndefined = true;
            return;
          }
          accum = OB.DEC.add(accum, fieldValue);
        });
        var difference = OB.DEC.sub(gross, accum);

        if (!isFieldUndefined && difference !== 0) {
          OB.error(enyo.format("%s: The sum of the net of each line plus taxes does not equal the gross: '%s', gross: %s, difference: %s", errorHeader, eventParams, gross, difference));
        }

currently we don't know why this happens but I think that it could be realated to the calculation of the receipt (calculateReceipt)

It is happening in a customer environment who run s 15Q4.2

Steps To Reproduce

We know that the problem happens when a order is created, then more orders are created and paid and finally the previous order is paid, but we haven't been able to reproduce that...

Maybe an automated test will help us to reproduce the problem.

Proposed Solution

- create test to reproduce the problem
- Find a relevant place in the code to add log in the customer environment to get more info about the error

Issue History
Date Modified	Username	Field	Change
2016-10-17 18:36	guilleaer	New Issue
2016-10-17 18:36	guilleaer	Assigned To	=> Retail
2016-10-17 18:36	guilleaer	File Added: GAL_screenshoot_Selection_511.jpg
2016-10-17 18:36	guilleaer	Triggers an Emergency Pack	=> No
2016-10-17 21:16	heccam	Issue Monitored: heccam

Relationships [ Relation Graph ] [ Dependency Graph ]

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