Openbravo Issue Tracking System - POS2
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0056248POS2POSpublic2024-08-13 08:512024-11-12 15:01
Leyre 
sreehari 
normalmajoralways
closedfixed 
5
 
25Q1 
guilleaer
OBPS
105576
No
0056248: POS2 - The value "greetings" is not saved in the POS
The value "greetings" is not saved in the POS
Tested in: https://livebuilds.openbravo.com/context/retail_translations_pgsql/web/pos/?terminal=VBS-2 [^]

1. In the POS 2 open the "Customers" screen.
2. Select a customer who does not have "Greetings" and "Tax ID" info, for example VBS Customer.
3. Return to the "Sell" screen, click on the Customer -> View Info -> Edit.
4. Add "Greetings" and "Tax ID" information.
5. Save and Close.

Result:
1. Click again in the Customer -> View info -> There is no info saved for the "Greetings" and "Tax ID" fields.
2. Same result in the "Customers" screen if we click on the "View Details" option.
No tags attached.
related to defect 0056154 closed ranjith_qualiantech_com Information refresh problem when editing a BP. 
related to defect 0056315 closed sreehari POS2 - While editing the customer form the save button is always enabled even without mandatory fields 
Issue History
2024-08-13 08:51LeyreNew Issue
2024-08-13 08:51LeyreAssigned To => Retail
2024-08-13 08:51LeyreOBNetwork customer => OBPS
2024-08-13 08:51LeyreSupport ticket => 105576
2024-08-13 08:51LeyreTriggers an Emergency Pack => No
2024-08-13 08:52LeyreRelationship addedrelated to 0056154
2024-08-13 08:54PracticsIssue Monitored: Practics
2024-08-14 07:30marvintmStatusnew => acknowledged
2024-08-14 07:31sreehariAssigned ToRetail => sreehari
2024-08-16 09:50sreehariStatusacknowledged => scheduled
2024-08-19 13:07sreehariNote Added: 0168214
2024-08-19 13:55rowavec329Note Added: 0168217
2024-08-20 08:18AndyyyNote Added: 0168234
2024-08-20 08:29jackyyyyNote Added: 0168235
2024-08-20 08:33jackyyyyNote Edited: 0168235bug_revision_view_page.php?bugnote_id=0168235#r28354
2024-08-20 08:35marvintmNote Deleted: 0168217
2024-08-20 08:35marvintmNote Deleted: 0168234
2024-08-20 08:35marvintmNote Deleted: 0168235
2024-08-20 08:45AndyyyNote Added: 0168236
2024-08-20 08:55jackyyyyNote Added: 0168238
2024-08-20 08:58AndyyyNote Added: 0168241
2024-08-20 09:04jackyyyyNote Added: 0168242
2024-08-20 09:16jackyyyyNote Added: 0168243
2024-08-20 09:20AndyyyNote Added: 0168244
2024-08-20 09:26jackyyyyNote Added: 0168251
2024-08-20 09:28AndyyyNote Added: 0168252
2024-08-20 09:37AndyyyNote Added: 0168256
2024-08-20 09:39jackyyyyNote Added: 0168257
2024-08-20 09:41AndyyyNote Added: 0168259
2024-08-20 09:47jackyyyyNote Added: 0168261
2024-08-20 09:50AndyyyNote Added: 0168262
2024-08-20 09:58jackyyyyNote Added: 0168263
2024-08-20 10:09jackyyyyNote Added: 0168264
2024-08-20 10:16jackyyyyNote Added: 0168265
2024-08-20 10:25jackyyyyNote Added: 0168266
2024-08-20 10:32AndyyyNote Added: 0168267
2024-08-20 10:38AndyyyNote Added: 0168268
2024-08-20 10:45AndyyyNote Added: 0168269
2024-08-20 16:31jackyyyyNote Added: 0168276
2024-08-20 16:48jackyyyyNote Edited: 0168238bug_revision_view_page.php?bugnote_id=0168238#r28374
2024-08-29 07:30sreehariRelationship addedrelated to 0056315
2024-10-08 16:01guilleaerStatusscheduled => resolved
2024-10-08 16:01guilleaerFixed in Version => 25Q1
2024-10-08 16:01guilleaerResolutionopen => fixed
2024-10-08 16:01guilleaerReview Assigned To => guilleaer
2024-10-08 16:01guilleaerNote Added: 0170123
2024-10-08 16:01guilleaerStatusresolved => closed
2024-10-24 15:22guilleaerNote Edited: 0170123bug_revision_view_page.php?bugnote_id=0170123#r28662
2024-10-25 11:52sreehariNote Added: 0170960
2024-11-12 15:01sreehariNote Added: 0171809

Notes
(0168214)
sreehari   
2024-08-19 13:07   
https://www.loom.com/share/89d7c9b73ff2493cb1bf9d8ea3a27e06?sid=3f4ab798-6d62-48ff-a101-ce9ae568b70f [^]
(0170123)
guilleaer   
2024-10-08 16:01   
(edited on: 2024-10-24 15:22)
Fixed with this issue
https://issues.openbravo.com/view.php?id=56154 [^]

(0170960)
sreehari   
2024-10-25 11:52   
https://www.youtube.com/watch?v=YZJoU7I0oa0&t=10s&ab_channel=PabloMateos%7CPracticsBS [^]
(0171809)
sreehari   
2024-11-12 15:01   
Issue Reported by ekosSports Customer, the cache is that it is a config issue, i.e., the crm configuration for greetingId property should be configured with the id of the values from title window in the options tab as the search key...