Openbravo Issue Tracking System - POS2
View Issue Details
IDProjectCategoryView StatusDate SubmittedLast Update
0054014POS2[Retail Modules] Return Receiptpublic2023-11-23 11:012024-02-26 14:28
Reporterucarrion 
Assigned ToRajesh_18 
PrioritynormalSeveritymajorReproducibilityalways
StatusclosedResolutionfixed 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version24Q2 
Merge Request Statusapproved
Review Assigned To
OBNetwork customerGold
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0054014: Unexpected behavior while selecting return reasons
DescriptionWe found different unexpected behaviors while using the return reasons functionality (popup) that are listed below:

-missing product info (for what product I'm informing the reason)

-missing reasons in order lines for 'Verify Return' and 'Convert to return) options

-missing reasons in the line meny option 'Return Reasons'
Steps To ReproduceCheck a detailed explanation in the video attached (Audio included).

https://drive.google.com/file/d/1rK3FocanIIYqM5SulOa8QW5sZ6EAaOGA/view?usp=sharing [^]
Proposed SolutionCheck the comments in the video.
Additional Information
TagsNo tags attached.
Relationships
related to feature request 0053740 closed Vitaliy Malets Define return reasons at line level for verified and blind returns in React POS 
has duplicate defect 0054240 closed Rajesh_18 POS2 - Return reasons not displayed for non verified returns 
Attached Files
Issue History
Date ModifiedUsernameFieldChange
2023-11-23 11:01ucarrionNew Issue
2023-11-23 11:01ucarrionAssigned To => Retail
2023-11-23 11:01ucarrionOBNetwork customer => Gold
2023-11-23 11:01ucarrionTriggers an Emergency Pack => No
2023-11-23 11:04ucarrionSteps to Reproduce Updatedbug_revision_view_page.php?rev_id=27179#r27179
2023-11-29 11:16Rajesh_18Assigned ToRetail => Rajesh_18
2023-11-29 11:16Rajesh_18Statusnew => scheduled
2023-11-30 08:36migueldejuanaRelationship addedrelated to 0053740
2023-12-01 08:39aaroncaleroProjectRetail Modules => POS2
2023-12-05 07:39hgbotMerge Request Status => open
2023-12-05 07:39hgbotNote Added: 0157948
2024-01-05 13:02Rajesh_18Relationship addedhas duplicate 0054252
2024-01-05 13:02Rajesh_18Relationship deletedhas duplicate 0054252
2024-01-05 13:03Rajesh_18Relationship addedhas duplicate 0054240
2024-01-12 13:15hgbotMerge Request Statusopen => approved
2024-01-12 13:15hgbotResolutionopen => fixed
2024-01-12 13:15hgbotStatusscheduled => closed
2024-01-12 13:15hgbotFixed in Version => 24Q2
2024-01-12 13:15hgbotNote Added: 0159265
2024-01-12 13:15hgbotNote Added: 0159266
2024-02-26 14:28jfvaringotNote Added: 0161264

Notes
(0157948)
hgbot   
2023-12-05 07:39   
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/2277 [^]
(0159265)
hgbot   
2024-01-12 13:15   
Directly closing issue as related merge request is already approved.

Repository: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2 [^]
Changeset: f42c40fa3203976b8e505d8c2c8df1067ac3f525
Author: Rajesh Senthilkumar <rajesh.senthilkumar.ext@openbravo.com>
Date: 12-01-2024 12:15:52
URL: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/commit/f42c40fa3203976b8e505d8c2c8df1067ac3f525 [^]

Fixed ISSUE-54014: Return reasons are correctly updated in verified returns and return ticket and are now visibles in the ticket line

---
A web-jspack/org.openbravo.pos2/src/model/ticket/actions/setReturnTicketInputValues.js
A web-jspack/org.openbravo.pos2/src/model/ticket/actions/setReturnVerifiedTicketInputValues.js
M web-jspack/org.openbravo.pos2/src/components/Ticket/TicketLines/TicketLineReturnInputs.jsx
M web-jspack/org.openbravo.pos2/src/model/ticket/__test__/SetLineReturnInputs.test.js
M web-jspack/org.openbravo.pos2/src/model/ticket/user-actions/ReturnBlindTicket.js
M web-jspack/org.openbravo.pos2/src/model/ticket/user-actions/ReturnVerifiedTicket.js
M web-jspack/org.openbravo.pos2/src/model/ticket/user-actions/SetLineReturnInputs.js
M web-jspack/org.openbravo.pos2/src/model/ticket/user-actions/__test__/SetLineReturnInputs.test.js
---
(0159266)
hgbot   
2024-01-12 13:15   
Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/2277 [^]
(0161264)
jfvaringot   
2024-02-26 14:28   
The scenario described in https://issues.openbravo.com/view.php?id=54240 [^] still does not work (test done on livebuilds, on 26/02/2024).