Openbravo Issue Tracking System - POS2 |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0053947 | POS2 | POS | public | 2023-11-15 15:52 | 2023-11-15 15:59 |
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| Reporter | plujan | |
| Assigned To | Retail | |
| Priority | normal | Severity | minor | Reproducibility | have not tried |
| Status | new | Resolution | open | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0053947: [23Q4] While offline, the "Search Customer" pop up shows a wrong message |
| Description | If I am working in offline mode, the pop up for searching a customer shows a message saying that the feature is not available when it is actually working. |
| Steps To Reproduce | Scenario A (working as expected)
1. Being online, from the main POS window with a blank ticket, click the "VBS Customer" button
2. A pop up is shown, titled "Search Customer to Assign". Notice there is a message in the pop up "Enter the fields by which you want to filter to search for the customer"
3. Enter "cus" in the "Full name" search box and check three results are returned.
Scenario B (failing)
1. Being OFFLINE, from the main POS window with a blank ticket, click the "VBS Customer" button
2. A pop up is shown, titled "Search Customer to Assign". Notice there is a message in the pop up "CRM server is offline. Cannot search for a business partner until the server is back online"
3. Enter "cus" in the "Full name" search box and check three results are returned.
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| Proposed Solution | The message shown while offline is misleading as it says that searching is not available when it actually is. |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | | related to | defect | 0053695 | | closed | jayala | [23Q4] "Customers" menu option in the main App menu is not available while offline |
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| Attached Files |  searchCustomer.png (26,947) 2023-11-15 15:58
https://issues.openbravo.com/file_download.php?file_id=19156&type=bug
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| Issue History |
| Date Modified | Username | Field | Change |
| 2023-11-15 15:52 | plujan | New Issue | |
| 2023-11-15 15:52 | plujan | Assigned To | => jayala |
| 2023-11-15 15:52 | plujan | Triggers an Emergency Pack | => No |
| 2023-11-15 15:52 | plujan | Issue generated from | 0053695 |
| 2023-11-15 15:52 | plujan | Relationship added | related to 0053695 |
| 2023-11-15 15:58 | plujan | File Added: searchCustomer.png | |
| 2023-11-15 15:59 | plujan | Assigned To | jayala => Retail |