Openbravo Issue Tracking System - POS2
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IDProjectCategoryView StatusDate SubmittedLast Update
0053727POS2POSpublic2023-10-18 13:062023-10-23 15:37
ReporterMarkel_Iruretagoyena 
Assigned Tojayala 
PrioritynormalSeveritymajorReproducibilityalways
StatusclosedResolutionfixed 
PlatformOS5OS Version
Product Version 
Target Version23Q4Fixed in Version23Q4 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0053727: [23Q4] After creating a new customer from the POS this customer does not appear in the POS
DescriptionAfter creating a new customer from the POS it appears on the POS as it should and also appears in the backoffice, but after cleaning the cache this new user is no longer available in the POS.

IMPORTANT:

If the customer is created from the backoffice (from the Business Partner window) the user will appear at the POS as it should
Steps To Reproduce1- Login in POS as vallblanca
2- Go to the Customers window and click on the "New Customer" button
3- Fill in all the fields necessary for the creation and click on "SAVE AND ASSIGN"
4- You will see that the new user is at the top of the ticket
5- Login in Backoffice and open the "Business Partner" window. You will see your new user there
6- Go back to the POS, clean the cache of that browser and login again
7- After the refresh go to the Customers window

Note that the user you just created is no longer available.

If the customer is created from the backoffice (from the Business Partner window) the user will appear at the POS as it should
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
related to defect 0053950 closed guilleaer [23Q4] After creating a new customer from the POS this customer is not stored in the back office 
blocks defect 0053699 closed jayala [23Q4] After creating a new customer from the POS this customer does not appear in the POS 
Attached Files
Issue History
Date ModifiedUsernameFieldChange
2023-10-19 17:55guilleaerTypedefect => backport
2023-10-19 17:55guilleaerTarget Version => 23Q4
2023-10-23 10:14hgbotNote Added: 0156154
2023-10-23 15:37hgbotResolutionopen => fixed
2023-10-23 15:37hgbotStatusscheduled => closed
2023-10-23 15:37hgbotNote Added: 0156194
2023-10-23 15:37hgbotFixed in Version => 23Q4
2023-10-23 15:37hgbotNote Added: 0156195
2023-11-15 17:07Markel_IruretagoyenaRelationship addedrelated to 0053950

Notes
(0156154)
hgbot   
2023-10-23 10:14   
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/2197 [^]
(0156194)
hgbot   
2023-10-23 15:37   
Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/2197 [^]
(0156195)
hgbot   
2023-10-23 15:37   
Directly closing issue as related merge request is already approved.

Repository: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2 [^]
Changeset: c6b768e82174705eee6def231add69d011d54a8f
Author: Javier Ayala <javier.ayala@openbravo.com>
Date: 23-10-2023 13:37:06
URL: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/commit/c6b768e82174705eee6def231add69d011d54a8f [^]

Fixed ISSUE-53727: When a customer is created from POS using OB CRM connector it is created with property active as true

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M web-jspack/org.openbravo.pos2/src/services/crm/OBCustomerRelationshipManagement.js
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