Openbravo Issue Tracking System - POS2
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IDProjectCategoryView StatusDate SubmittedLast Update
0053695POS2POSpublic2023-10-18 11:512023-11-15 15:52
Reporterplujan 
Assigned Tojayala 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusclosedResolutionfixed 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version24Q1 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0053695: [23Q4] "Customers" menu option in the main App menu is not available while offline
DescriptionIf I am working in offline mode, I am not able to access the "Customers" menu option in the main menu as it is greyed out
Steps To Reproduce1. Being online, check that you have the menu options for accessing Orders and Customers available.
2. Switch to offline
3. Open the menu and check that Orders is disabled (correct!) but Customers is disabled also (incorrect!)
4. Switch back to online and check both entries are back available
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
depends on backport 005372523Q4 closed jayala [23Q4] "Customers" menu option in the main App menu is not available while offline 
related to defect 0053697 closed jayala [23Q4] "View info" menu option in the Customer detail contextual menu is not available while offline 
related to defect 0053947 new Retail [23Q4] While offline, the "Search Customer" pop up shows a wrong message 
Attached Files
Issue History
Date ModifiedUsernameFieldChange
2023-10-18 11:51plujanNew Issue
2023-10-18 11:51plujanAssigned To => Retail
2023-10-18 11:51plujanTriggers an Emergency Pack => No
2023-10-18 12:03plujanIssue cloned0053697
2023-10-18 12:03plujanRelationship addedrelated to 0053697
2023-10-18 12:54SABARINATH PAssigned ToRetail => SABARINATH P
2023-10-18 12:54SABARINATH PStatusnew => scheduled
2023-10-19 10:33hgbotNote Added: 0156035
2023-10-19 11:58jayalaAssigned ToSABARINATH P => jayala
2023-10-19 11:58hgbotNote Added: 0156048
2023-10-19 12:45hgbotNote Added: 0156052
2023-10-19 17:54guilleaerStatusscheduled => acknowledged
2023-10-19 17:55guilleaerStatusacknowledged => scheduled
2023-10-23 15:32hgbotResolutionopen => fixed
2023-10-23 15:32hgbotStatusscheduled => closed
2023-10-23 15:32hgbotNote Added: 0156190
2023-10-23 15:32hgbotFixed in Version => 24Q1
2023-10-23 15:32hgbotNote Added: 0156191
2023-11-15 15:52plujanIssue cloned0053947
2023-11-15 15:52plujanRelationship addedrelated to 0053947

Notes
(0156035)
hgbot   
2023-10-19 10:33   
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/2187 [^]
(0156048)
hgbot   
2023-10-19 11:58   
Merge request closed: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/2187 [^]
(0156052)
hgbot   
2023-10-19 12:45   
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/2188 [^]
(0156190)
hgbot   
2023-10-23 15:32   
Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/2188 [^]
(0156191)
hgbot   
2023-10-23 15:32   
Directly closing issue as related merge request is already approved.

Repository: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2 [^]
Changeset: 5098bea4528ce1c54ba624744b3eee2fc6e7e64b
Author: Javier Ayala <javier.ayala@openbravo.com>
Date: 23-10-2023 13:32:18
URL: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/commit/5098bea4528ce1c54ba624744b3eee2fc6e7e64b [^]

Fixed ISSUE-53695, ISSUE-53697: Customer tools are available in offline using a CRM which supports offline

---
M web-jspack/org.openbravo.pos2/src/model/user-interface/user-actions/SwitchToCustomerWindow.js
M web-jspack/org.openbravo.pos2/src/model/user-interface/user-actions/ViewCustomer.js
---