Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0047499Retail ModulesWeb POSpublic2021-08-04 09:512021-09-24 07:56
Reportermaite 
Assigned Toranjith_qualiantech_com 
PriorityurgentSeveritymajorReproducibilityalways
StatusclosedResolutionfixed 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned Tomarvintm
OBNetwork customerGold
Support ticket27102
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0047499: The "addProduct" function is executd while a ticket is being deleted in SCO mode, generating an inconsistent order
DescriptionProblem similar to https://issues.openbravo.com/view.php?id=46421 [^] and https://issues.openbravo.com/view.php?id=46257 [^] but now happening in SCO mode (in 19q3 version)
Steps To ReproduceAccording to the terminal log (attached), the "addProduct" process is executed while the "deleteCurrentOrder" process is being executed
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
related to defect 0046421 closed ranjith_qualiantech_com Error While Importing: while a ticket is being deleted is possible to add an item (addProduct) using RFID (in 19q3 version) 
related to defect 0046257 closed ranjith_qualiantech_com Error While Importing: while a ticket is being deleted is possible to add an item using RFID (in 19q3 version) 
Attached Filesdiff 47499_selfcheckout_19Q3.diff (4,729) 2021-08-09 07:04
https://issues.openbravo.com/file_download.php?file_id=16084&type=bug
diff 47499_selfcheckout_crm_19Q3.diff (3,594) 2021-08-26 13:34
https://issues.openbravo.com/file_download.php?file_id=16153&type=bug
diff 47499_selfcheckout_crm_dev_19Q3.diff (3,675) 2021-08-27 14:44
https://issues.openbravo.com/file_download.php?file_id=16157&type=bug
diff 47499_selfcheckout_crm_dev_19Q3_v2.diff (2,634) 2021-09-03 13:50
https://issues.openbravo.com/file_download.php?file_id=16174&type=bug
diff 47499_selfcheckout_ticketdematerialization.diff (1,120) 2021-09-03 13:50
https://issues.openbravo.com/file_download.php?file_id=16175&type=bug
diff 47499_SCO_19Q3-fr-dev_AddMultipleProducts.diff (1,393) 2021-09-24 07:56
https://issues.openbravo.com/file_download.php?file_id=16221&type=bug
Issue History
Date ModifiedUsernameFieldChange
2021-08-04 09:51maiteNew Issue
2021-08-04 09:51maiteAssigned To => Retail
2021-08-04 09:51maiteOBNetwork customer => Gold
2021-08-04 09:51maiteSupport ticket => 27102
2021-08-04 09:51maiteResolution time => 1629842400
2021-08-04 09:51maiteTriggers an Emergency Pack => No
2021-08-04 09:52maiteRelationship addedrelated to 0046421
2021-08-04 09:52maiteRelationship addedrelated to 0046257
2021-08-04 09:52maiteIssue Monitored: networkb
2021-08-04 10:36ranjith_qualiantech_comAssigned ToRetail => ranjith_qualiantech_com
2021-08-04 17:43adrianromeroStatusnew => acknowledged
2021-08-09 07:04ranjith_qualiantech_comFile Added: 47499_selfcheckout_19Q3.diff
2021-08-09 07:09ranjith_qualiantech_comNote Added: 0131035
2021-08-09 07:10ranjith_qualiantech_comStatusacknowledged => scheduled
2021-08-10 12:03adrianromeroStatusscheduled => resolved
2021-08-10 12:03adrianromeroFixed in Version => RR19Q3.3
2021-08-10 12:03adrianromeroResolutionopen => fixed
2021-08-10 12:04adrianromeroReview Assigned To => adrianromero
2021-08-10 12:04adrianromeroNote Added: 0131050
2021-08-10 12:04adrianromeroStatusresolved => closed
2021-08-24 14:02maiteNote Added: 0131323
2021-08-24 14:02maiteStatusclosed => new
2021-08-24 14:02maiteResolutionfixed => open
2021-08-24 14:02maiteFixed in VersionRR19Q3.3 =>
2021-08-24 15:41ranjith_qualiantech_comStatusnew => scheduled
2021-08-26 13:34ranjith_qualiantech_comFile Added: 47499_selfcheckout_crm_19Q3.diff
2021-08-27 07:31marvintmNote Added: 0131380
2021-08-27 07:31marvintmStatusscheduled => resolved
2021-08-27 07:31marvintmResolutionopen => fixed
2021-08-27 07:31marvintmReview Assigned Toadrianromero => marvintm
2021-08-27 07:31marvintmStatusresolved => closed
2021-08-27 14:44ranjith_qualiantech_comFile Added: 47499_selfcheckout_crm_dev_19Q3.diff
2021-09-03 13:50ranjith_qualiantech_comFile Added: 47499_selfcheckout_crm_dev_19Q3_v2.diff
2021-09-03 13:50ranjith_qualiantech_comFile Added: 47499_selfcheckout_ticketdematerialization.diff
2021-09-24 07:56ranjith_qualiantech_comFile Added: 47499_SCO_19Q3-fr-dev_AddMultipleProducts.diff

Notes
(0131035)
ranjith_qualiantech_com   
2021-08-09 07:09   
Attached patch "47499_selfcheckout_19Q3.diff" for 19Q3
(0131050)
adrianromero   
2021-08-10 12:04   
Not applicable to the latest version because it is not reproducible due the migration to IndexedDB
(0131323)
maite   
2021-08-24 14:02   
reopened as the "Unexpected Error, Webpos needs to close. You need to refresh the application" pop up is launched when a ticket is deleted in SCO
(0131380)
marvintm   
2021-08-27 07:31   
We have attached a new patch that hopefully should solve the problem. If it doesn't please contact us.