Openbravo Issue Tracking System - Retail Modules
View Issue Details
IDProjectCategoryView StatusDate SubmittedLast Update
0045872Retail ModulesWeb POSpublic2021-02-09 12:162021-02-22 15:10
Reportermaite 
Assigned Toranjith_qualiantech_com 
PriorityurgentSeveritymajorReproducibilityalways
StatusclosedResolutionunable to reproduce 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned Tomarvintm
OBNetwork customerGold
Support ticket17206
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0045872: "id to load is required for loading" error in VoidLayawayEntryProcessor
Description"id to load is required for loading" error in VoidLayawayEntryProcessor
Steps To Reproduce0. Access Product window in backoffice and set WVG/S000048 as "allow deferred sale"
1. Access to VBS-1 terminal and create LAYAWAY ticket for product WVG/T0003.
2. Open the previous Layaway, click on the line, go to Show More and to Related Services. Select the service and choose "create new receipt" option. Pay this new receipt
3. Once you are back in the layaway choose "Void this Layaway" option from the menu and press OK
4. Access to backoffice, to Data Import Entry window and realize that the ticket in in Error status with "id to load is required for loading" message
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
related to defect 0045871 closed rqueralta Void Layaway ticket stuck in EWI with error "This order contains not fully delivered line(s) with deferred services related" 
Attached Files
Issue History
Date ModifiedUsernameFieldChange
2021-02-09 12:16maiteNew Issue
2021-02-09 12:16maiteAssigned To => Retail
2021-02-09 12:16maiteOBNetwork customer => Gold
2021-02-09 12:16maiteSupport ticket => 17206
2021-02-09 12:16maiteResolution time => 1614639600
2021-02-09 12:16maiteTriggers an Emergency Pack => No
2021-02-09 12:16maiteRelationship addedrelated to 0045871
2021-02-19 08:43ranjith_qualiantech_comAssigned ToRetail => ranjith_qualiantech_com
2021-02-22 07:42ranjith_qualiantech_comStatusnew => scheduled
2021-02-22 15:10marvintmReview Assigned To => marvintm
2021-02-22 15:10marvintmNote Added: 0126273
2021-02-22 15:10marvintmStatusscheduled => closed
2021-02-22 15:10marvintmResolutionopen => unable to reproduce

Notes
(0126273)
marvintm   
2021-02-22 15:10   
This problem is not reproducible after implementing the fix for issue https://issues.openbravo.com/view.php?id=45871 [^]