Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0037017 | Retail Modules | Discounts and Promotions | public | 2017-10-06 08:41 | 2017-10-30 09:18 |
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| Reporter | lmonreal | |
| Assigned To | jorge-garcia | |
| Priority | normal | Severity | major | Reproducibility | sometimes |
| Status | closed | Resolution | no change required | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | jorge-garcia |
| OBNetwork customer | OBPS |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0037017: Manual discounts with priorities are generating an error |
| Description | When I do many discounts to several tickets and I select Decathlon card needed for one of them the next time I apply discount with others is generating the error in the picture attached. It is quite random and sometimes I reproduce it and others not.
According to initial analysis from Retail it is because these discounts have a priority defined in back end. |
| Steps To Reproduce | Unable to specify steps one by one as it is quite random but:
1. Do 5-10 tickets combinig different discounts (about four per line, variable per total amount %, variable per total amount, fixed per amount, fixed %, discretionary etc.)
2. Select one and set to true the Decathlon card needed in Discounts and Promotions screen in back end
3. Apply one discount and then the one selected in step 2.
4. Add loyalty card and error is displayed
As I mentioned before these discounts have priorities defined.
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| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | | related to | defect | 0037114 | | closed | jorge-garcia | By total discounts should ignore discount priority and be calculated at the end |
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| Attached Files |  poserror.PNG (329,225) 2017-10-06 08:41
https://issues.openbravo.com/file_download.php?file_id=11144&type=bug |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2017-10-06 08:41 | lmonreal | New Issue | |
| 2017-10-06 08:41 | lmonreal | Assigned To | => Retail |
| 2017-10-06 08:41 | lmonreal | File Added: poserror.PNG | |
| 2017-10-06 08:41 | lmonreal | OBNetwork customer | => Yes |
| 2017-10-06 08:41 | lmonreal | Triggers an Emergency Pack | => No |
| 2017-10-06 14:41 | jorgewederago | Issue Monitored: jorgewederago | |
| 2017-10-09 12:57 | lmonreal | Resolution time | => 1509318000 |
| 2017-10-23 15:44 | rqueralta | Assigned To | Retail => rqueralta |
| 2017-10-23 15:44 | rqueralta | Status | new => scheduled |
| 2017-10-24 16:26 | jorge-garcia | Relationship added | related to 0037114 |
| 2017-10-24 16:26 | jorge-garcia | Assigned To | rqueralta => jorge-garcia |
| 2017-10-30 09:18 | jorge-garcia | Review Assigned To | => jorge-garcia |
| 2017-10-30 09:18 | jorge-garcia | Note Added: 0100133 | |
| 2017-10-30 09:18 | jorge-garcia | Status | scheduled => closed |
| 2017-10-30 09:18 | jorge-garcia | Resolution | open => no change required |