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Summary 0058279: Error when making a verified return of a product at price = 0€
Revision 2025-03-18 18:21 by fofarril
Steps To Reproduce In backoffice
-In 'Vall Blanca Store' organization the property "Rules for Returns" needs to be set to "One Original Order in one single return" and the property "Rules for Sales and Return lines" needs to be set to "Allow to mix lines only if the total amount is 0" or "Not allow to mix lines".
-In Channel Touchpoint -> Payment Type -> Payment Method set property 'Allowed PMs for Refund' different of 'All' and set some items of 'PM for Refund' tab.
-Configure a product with price equal 0€.

POS2
-In POS, make a sale of a product with price = 0€ or apply a 100% discount to a product with a price greater than 0€
-Go to Orders and make a verified return of the product with price = 0€


Current behavior : The following error message appears and it is not possible to make the return

Expected results : the return should be possible even price of product = 0€
Revision 2025-03-18 18:17 by fofarril
Steps To Reproduce In backoffice
-In 'Vall Blanca Store' organization the property "Rules for Returns" needs to be set to "One Original Order in one single return" and the property "Rules for Sales and Return lines" needs to be set to "Allow to mix lines only if the total amount is 0" or "Not allow to mix lines".
-In Channel Touchpoint -> Payment Type -> Payment Method set property 'Allowed PMs for Refund' different of 'All' and set some items of 'PM for Refund' tab.
-Configure a product with price equal 0€.

POS2
-In POS, make a sale of a product with price = 0€
-Go to Orders and make a verified return of the product with price = 0€


Current behavior : The following error message appears and it is not possible to make the return

Expected results : the return should be possible even price of product = 0€
Revision 2025-03-18 18:16 by fofarril
Steps To Reproduce In backoffice
-In 'Vall Blanca Store' organization the property "Rules for Returns" needs to be set to "One Original Order in one single return" and the property "Rules for Sales and Return lines" needs to be set to "Allow to mix lines only if the total amount is 0" or "Not allow to mix lines".
- In Channel Touchpoint -> Payment Type -> Payment Method set property 'Allowed PMs for Refund' different of 'All' and set some items of 'PM for Refund' tab.
- Configure a product with price equal 0€.

POS2
-In POS, make a sale of a product with price = 0€
-Go to Orders and make a verified return of the product with price = 0€


Current behavior : The following error message appears and it is not possible to make the return

Expected results : the return should be possible even price of product = 0€


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