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Summary 0053238: Restoring Balance Transaction is positive when Order is paid and returned using the same Gift Certificate
Revision 2023-08-23 13:26 by Daria_Sh
Description I created a Gift Certificate and paid for the Order with this Certificate. Then I opened the created Order from the 'Orders' list, clicked 'Verified Returns', and specified the Card Id of used 'Gift Certificate' as payment method.
I noticed that Restoring Balance Transaction is positive (14.50), but should be negative (-14.50) in the 'Gift Card Transaction' tab of Backoffice

The same happens if pay Order by Gift Card and return it using the same Gift Card

Create a Gift Certificate:
1.Log in to POS2:
-username: vallblanca
-password: openbravo
2.Go to Main menu -> Restaurant -> Gift Cards / Credit Notes / Gift Certificates
3.Click the 'Create Gift Certificate' button
4.Enter the following values:
- Gift Card Category: Commercial
- Expiration Date: A date in the future
- Amount: 50
Push 'Create' button
Go to Backoffice (username and password - openbravo) -> 'Gift Card Instance' window -> Write down the 'Search Key' of the created Certificate (will be used in POS as Card ID)
Revision 2023-08-23 13:20 by Daria_Sh
Description I created a Gift Certificate and paid for the Order with this Certificate. Then I opened the created Order from the 'Orders' list, clicked 'Verified Returns', and specified the Card Id of used 'Gift Certificate' as payment method.
I noticed that Restoring Balance Transaction is positive (14.50), but should be negative (-14.50) in the 'Gift Card Transaction' tab of Backoffice

Create a Gift Certificate:
1.Log in to POS2:
-username: vallblanca
-password: openbravo
2.Go to Main menu -> Restaurant -> Gift Cards / Credit Notes / Gift Certificates
3.Click the 'Create Gift Certificate' button
4.Enter the following values:
- Gift Card Category: Commercial
- Expiration Date: A date in the future
- Amount: 50
Push 'Create' button
Go to Backoffice (username and password - openbravo) -> 'Gift Card Instance' window -> Write down the 'Search Key' of the created Certificate (will be used in POS as Card ID)


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